Retail Tech Advisor: Customer Service & Sales

Telstra Corporation; City of Brisbane; On-site; AUD 39,000 - 52,000; Part time

Benefits offered by this job

Paid parental leave (16 weeks)

Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Leave purchasing option

Telstra discounts

Learning programs

Flexible hours

Performance rewards

Inclusive culture

Job summary

Telstra is seeking a Part Time Customer Service & Sales Consultant at Telstra Retail Carindale. You will help customers choose products, activate services, and resolve basic issues while delivering an exceptional in-store experience.

You’ll stay current with Telstra offerings, apply consultative selling skills to reach targets, and support store teamwork in a dynamic retail environment in Carindale, Brisbane. Training and progression opportunities are available.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to learn products and services quickly.
• Proactive and customer-focused with a friendly attitude.

Responsibilities

• Assist customers in product selection and service activation.
• Provide frontline support and troubleshoot basic issues.
• Meet or exceed sales targets and KPIs.
• Collaborate with team to maintain a welcoming store environment.

Skills

Great communication

Solution oriented

Sales drive

Passion for learning

Resilience & positivity

Customer facing experience

Job description

Telstra is seeking a Part Time Customer Service & Sales Consultant at Telstra Retail Carindale. You will help customers choose products, activate services, and resolve basic issues while delivering an exceptional in-store experience.

You’ll stay current with Telstra offerings, apply consultative selling skills to reach targets, and support store teamwork in a dynamic retail environment in Carindale, Brisbane. Training and progression opportunities are available.