Part-Time Retail Tech Expert & Customer Service Pro

Telstra; Brisbane; On-site; AUD 44,000 - 50,000; Part time

Benefits offered by this job

12% Superannuation

30% Telstra discounts

240 brands partnerships

16 weeks paid parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

4 weeks additional leave

Access to 17,000 learning programs

Job summary

Telstra Retail: Part Time Customer Service & Sales Consultant MT GRAVATT is seeking a friendly Retail Consultant to guide customers in product selection, activate services, and troubleshoot basic issues, delivering warm, personalised service.

Join Telstra, an iconic Aussie brand, and contribute to store performance by meeting sales targets while providing exceptional customer experiences. This part-time role offers competitive hourly pay, superannuation, and generous staff benefits.

Qualifications

• Great communication skills and ability to connect with customers.
• Solution-oriented with ability to tailor solutions.
• Sales driven with KPI focus.
• Willingness to learn and grow.
• Resilient, positive, and customer-facing experience preferred but not required.

Responsibilities

• Deliver exceptional customer experiences by helping customers find products and services.
• Be the go-to tech expert by staying up-to-date with gadgets and Telstra services.
• Achieve and exceed sales targets and KPIs.
• Collaborate with team to create a welcoming environment.
• Assist with service activation and troubleshooting basic issues.

Skills

Great Communication Skills

Sales Drive

Solution-Oriented

Resilience and Positivity

Customer-Facing Experience

Passion for Learning

Job description

Telstra Retail: Part Time Customer Service & Sales Consultant MT GRAVATT is seeking a friendly Retail Consultant to guide customers in product selection, activate services, and troubleshoot basic issues, delivering warm, personalised service.

Join Telstra, an iconic Aussie brand, and contribute to store performance by meeting sales targets while providing exceptional customer experiences. This part-time role offers competitive hourly pay, superannuation, and generous staff benefits.