Retail Tech Advisor (Casual, Flexible Rosters)

Optus Enterprise; Maryborough; On-site; AUD 41,000 - 55,000; Part time

Benefits offered by this job

Competitive hourly rate

Product discounts

Wellbeing support

Flexible rosters

Diversity initiatives

Job summary

Optus is seeking a casual Retail Service Consultant to join our Maryborough team. You’ll deliver standout customer experiences, share tech knowledge in approachable terms, and tailor solutions with warmth and personality.

Bring your curiosity, genuine care and a team-first mindset to a role with flexible rosters, competitive hourly pay, and perks that include product discounts and wellbeing support.

Qualifications

• Service Superpower: understand customer needs and deliver genuine support to drive great outcomes.
• Tech Explorer: enjoy helping customers make sense of tech and guiding to solutions.
• Problem Solving Pro: listen with empathy and provide calm, practical resolutions.
• Composure Under Pressure: handle difficult enquiries with empathy and respect.
• Team Spirit: build connections, support teammates and create a customer-first environment.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism and care.
• Explore our range of tech products and share knowledge in a simple, helpful way.
• Uncover customer needs and deliver personalised solutions that brighten their day.
• Work as one team to create a welcoming environment where customers feel supported.

Skills

Service Superpower

Tech Explorer

Problem Solving Pro

Composure Under Pressure

Team Spirit

Job description

Optus is seeking a casual Retail Service Consultant to join our Maryborough team. You’ll deliver standout customer experiences, share tech knowledge in approachable terms, and tailor solutions with warmth and personality.

Bring your curiosity, genuine care and a team-first mindset to a role with flexible rosters, competitive hourly pay, and perks that include product discounts and wellbeing support.