Casual Retail Experience Specialist

Singtel Group; Maryborough; On-site; AUD 39,000 - 52,000; Part time

Benefits offered by this job

25% off Optus products

Exclusive retail partner discounts

Wellbeing support 24/7 counselling

Flexible rosters

Job summary

Optus in Maryborough is seeking a Casual Retail Service Consultant to join our store team. You’ll deliver standout customer experiences, explore our range of tech products, and help customers find simple, friendly solutions that brighten their day.

You’ll bring energy, empathy and a team spirit to a welcoming, fast-paced environment with flexible rosters and access to exclusive product discounts, wellbeing support, and career growth opportunities.

Qualifications

• Strong customer service mindset with a friendly approach.
• Ability to explain tech products in simple terms.
• Calm, empathetic problem-solving under pressure.

Responsibilities

• Be the face of Optus, delivering standout customer experiences.
• Explore our range of tech products and share knowledge simply.
• Uncover customer needs and deliver personalised solutions.
• Contribute to a warm, welcoming store environment.

Skills

Customer service

Tech knowledge

Problem solving

Team spirit

Empathy under pressure

Job description

Optus in Maryborough is seeking a Casual Retail Service Consultant to join our store team. You’ll deliver standout customer experiences, explore our range of tech products, and help customers find simple, friendly solutions that brighten their day.

You’ll bring energy, empathy and a team spirit to a welcoming, fast-paced environment with flexible rosters and access to exclusive product discounts, wellbeing support, and career growth opportunities.