Casual Retail Tech Consultant — Flexible Rosters + Discounts

Singtel Group; Gladstone; On-site; Confidential; Part time

Benefits offered by this job

Product discount 25%

Flexible rosters

24/7 counselling

Job summary

Optus in Gladstone is looking for a vibrant Casual Retail Service Consultant to welcome customers and deliver standout service with optimism and genuine care. You will explore our tech range, explain products clearly, and tailor solutions that brighten customers' day while helping the team maintain a warm, welcoming store environment.

Flexible rosters and wellbeing support are included. Join Optus and enjoy perks like a 25% product discount, diversity networks, and a respectful, diverse

Qualifications

• Proven ability to understand customer needs and deliver genuine support.
• Ability to explain tech simply and guide customers to solutions.
• Calm, empathetic listener who handles difficult inquiries professionally.

Responsibilities

• Be the face of Optus, delivering standout customer experiences.
• Explore products and services and share knowledge accessibly.
• Uncover customer needs and deliver personalised solutions.
• Foster a welcoming environment and support team collaboration.

Skills

Customer service

Tech knowledge

Problem solving

Composure under pressure

Teamwork

Job description

Optus in Gladstone is looking for a vibrant Casual Retail Service Consultant to welcome customers and deliver standout service with optimism and genuine care. You will explore our tech range, explain products clearly, and tailor solutions that brighten customers' day while helping the team maintain a warm, welcoming store environment.

Flexible rosters and wellbeing support are included. Join Optus and enjoy perks like a 25% product discount, diversity networks, and a respectful, diverse