Casual Retail Tech Consultant

Optus; Maryborough; On-site; AUD 33,000 - 44,000; Part time

Benefits offered by this job

25% off Optus products

Exclusive retail partner discounts

Employee-led networks and diversity

Wellbeing support 24/7 counselling

Flexible rosters

Job summary

Optus is seeking a Casual Retail Service Consultant to join our Maryborough team. You’ll be the face of Optus, delivering standout customer experiences powered by optimism and genuine care.

You’ll explore our range of tech products and share knowledge in a simple, helpful way to uncover customer needs and deliver personalised solutions that make their day. You’ll work as one team in a warm, welcoming environment, crafting memorable moments while building strong connections with customers and

Qualifications

• Understand customer needs and deliver genuine support to drive outcomes.
• Explain tech products clearly with simple, helpful guidance.
• Bring energy and empathy to create positive experiences for customers.
• Handle difficult enquiries calmly and provide practical solutions.
• Collaborate with teammates to maintain a friendly, customer‑first store.

Responsibilities

• Be the face of Optus, delivering standout customer experiences with optimism.
• Explore our range of tech products and share knowledge in an accessible way.
• Uncover customer needs and deliver personalised solutions that delight.
• Work as one team to create a welcoming environment and memorable moments.

Skills

Service Superpower

Tech Explorer

Problem Solving Pro

Composure Under Pressure

Team Spirit

Job description

Optus is seeking a Casual Retail Service Consultant to join our Maryborough team. You’ll be the face of Optus, delivering standout customer experiences powered by optimism and genuine care.

You’ll explore our range of tech products and share knowledge in a simple, helpful way to uncover customer needs and deliver personalised solutions that make their day. You’ll work as one team in a warm, welcoming environment, crafting memorable moments while building strong connections with customers and