Casual Retail Tech & Customer Experience Consultant

Optus; Fraser Coast Regional; On-site; AUD 41,000 - 55,000; Full time

Benefits offered by this job

25% staff discounts

Employee wellbeing support

Job summary

Optus is seeking a casual Retail Service Consultant for our Maryborough team. You’ll be the face of Optus, delivering standout customer experiences with optimism and genuine care. Share knowledge of our tech products and tailor solutions to individual needs in a welcoming store environment.

We offer flexible rosters, wellbeing support, and perks like 25% off Optus products and access to exclusive discounts with partners. Join a diverse, inclusive team committed to great service and belonging.

Qualifications

• Ability to understand customer needs and deliver genuine support.
• Strong communication and interpersonal skills.
• Calm, empathetic approach to challenging inquiries.

Responsibilities

• Be the face of Optus, delivering standout customer experiences.
• Share knowledge of tech products and tailor simple, helpful solutions.
• Uncover customer needs and deliver personalised solutions.
• Foster a welcoming team environment in-store.

Skills

Customer needs understanding

Genuine support

Excellent communication

Team spirit

Empathy under pressure

Job description

Optus is seeking a casual Retail Service Consultant for our Maryborough team. You’ll be the face of Optus, delivering standout customer experiences with optimism and genuine care. Share knowledge of our tech products and tailor solutions to individual needs in a welcoming store environment.

We offer flexible rosters, wellbeing support, and perks like 25% off Optus products and access to exclusive discounts with partners. Join a diverse, inclusive team committed to great service and belonging.