Retail Store Ops Lead & Team Trainer

OTR; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

Reddy Express - Assistant Manager at OTR Group is responsible for assisting with day-to-day store operations, delivering exceptional customer service and coaching team members to grow their skills, while supporting rostering and stock management. This role emphasizes maintaining safety standards and reporting for store performance.

The successful candidate will lead by example, drive team development, and adapt to changing conditions in a fast-paced retail environment, ensuring a seamless

Qualifications

• Leadership experience in a retail/hospitality capacity.
• Strong communication skills and professionalism.
• Passion for customer service and staff development.
• Ability to adapt to change and work in a fast-paced environment.
• Strong attention to detail and teamwork.

Responsibilities

• Assist with day-to-day store operations and customer service.
• Handle rostering, stock management, and reporting.
• Adhere to and implement health and safety policies and procedures.

Skills

Leadership experience

Career development

Strong communication

Customer service

Adaptability

Attention to detail

Teamwork

Job description

Reddy Express - Assistant Manager at OTR Group is responsible for assisting with day-to-day store operations, delivering exceptional customer service and coaching team members to grow their skills, while supporting rostering and stock management. This role emphasizes maintaining safety standards and reporting for store performance.

The successful candidate will lead by example, drive team development, and adapt to changing conditions in a fast-paced retail environment, ensuring a seamless