Retail Supervisor - Lead Store Team & Operations (Full-time)

Sociable Tech Pty Ltd; Townsville City; On-site; AUD 80,000 - 85,000; Full time

Benefits offered by this job

Superannuation

Career development opportunities

Leadership role

Job summary

Liberty Oil is seeking an experienced Retail Supervisor to oversee daily store operations in Thuringowa Central, QLD. You will supervise staff, prepare rosters, handle recruitment and training, and ensure high levels of customer service and stock control.

The role emphasizes safety, loss prevention and presenting merchandise to brand standards. The successful candidate will lead a small team, drive store performance and assist with governance and training within a supportive retail environment.

Qualifications

• Minimum one year of relevant experience in retail supervision or a similar role.
• Experience supervising and coordinating retail sales employees.
• Knowledge of stock control, inventory management and merchandising practices.
• Strong leadership, communication and problem-solving skills.

Responsibilities

• Supervise and coordinate daily activities of retail sales employees to ensure smooth store operations.
• Prepare staff rosters, allocate shifts, assist with recruitment and training.
• Manage customer enquiries and resolve complaints promptly and professionally.
• Oversee inventory, stocktakes and replenishment; monitor pricing and presentation.
• Ensure compliance with health and safety policies and store security.

Skills

Staff supervision

Staff rostering

Customer service

Communication

Leadership

Education

AQF Certificate II/III in Retail or related field

Job description

Liberty Oil is seeking an experienced Retail Supervisor to oversee daily store operations in Thuringowa Central, QLD. You will supervise staff, prepare rosters, handle recruitment and training, and ensure high levels of customer service and stock control.

The role emphasizes safety, loss prevention and presenting merchandise to brand standards. The successful candidate will lead a small team, drive store performance and assist with governance and training within a supportive retail environment.