Retail Manager

Sociable Tech; Townsville City; On-site; AUD 80,000 - 85,000; Full time

Job summary

Jai Deva Pty Ltd, trading as Liberty Oil, is seeking a Retail Manager to oversee the day-to-day operations of its Queensland outlet. You will supervise staff, manage inventory, monitor sales performance and ensure high customer service standards within a safe, compliant workplace.

The role offers leadership opportunities, exposure to fuel retailing and merchandising, plus competitive remuneration aligned with Australian workplace laws.

Qualifications

• At least one year of relevant experience in retail supervision or team leadership.
• Strong communication and customer service skills.
• Ability to supervise, motivate and coordinate retail staff.
• Sound knowledge of stock control and merchandising.
• Good organizational and time-management abilities.

Responsibilities

• Manage and coordinate the day-to-day operations of the retail outlet, ensuring efficient service delivery and achievement of operational objectives.
• Determine appropriate product ranges, stock levels and customer service standards based on demand and sales trends.
• Develop and implement purchasing procedures, coordinate supplier orders and review pricing and margins.
• Plan and coordinate promotional campaigns, in-store advertising and merchandising strategies to improve sales and engagement.
• Oversee retail sales activities, provide product advice, resolve complex customer issues and maintain accurate records.
• Prepare and monitor budgets, review revenue and expenditure, and contribute to profitability.

Skills

Retail leadership

Customer service

Team supervision

Stock control

Sales analysis

Education

Certificate-level qualification

Job description

Job Type: Permanent position | Full time position

Job Description

Jai Deva Pty Ltd The Retail Manager will be responsible for overseeing and managing the day-to-day operations of the Liberty Oil retail outlet. The role involves ensuring efficient store operations, supervising and coordinating employees, managing inventory, monitoring sales performance, maintaining merchandising standards and delivering excellent customer service.

The successful candidate will ensure that the store operates efficiently and profitably while maintaining high standards of workplace safety, operational compliance and customer satisfaction. Benefits Benefits of Working with Jai Deva Pty Ltd (Trading as Liberty Oil) Opportunity to work in an established retail and fuel convenience business.

Take on a key leadership and management position with operational responsibility. Develop professional skills in retail management, staff supervision and business operations. Gain experience in fuel retailing, convenience store operations and merchandising.

Opportunity to implement business strategies and contribute to improved sales performance. Develop leadership, communication, decision-making and problem-solving skills. Work in a supportive and professional team environment.

Build strong relationships with customers, suppliers, employees and senior management. Gain experience in inventory management, financial reporting and cost control. Opportunity for ongoing professional development and career advancement.

Enjoy responsibility and independence in managing daily retail operations. Competitive remuneration and employment conditions in accordance with applicable Australian workplace laws. Opportunity to contribute to the long-term growth and success of Liberty Oil.

Task & responsibilities Manage and coordinate the day-to-day operations of the retail establishment, ensuring efficient service delivery and achievement of operational objectives. Determine appropriate product ranges, stock levels and customer service standards based on customer demand, sales trends and business requirements. Develop and implement purchasing procedures, coordinate supplier orders and review product pricing and profit margins in accordance with company policies.

Plan and coordinate promotional campaigns, in-store advertising and merchandising strategies to improve sales and customer engagement. Oversee retail sales activities, provide product advice to customers and resolve complex customer complaints and service issues. Maintain and review inventory records, sales reports, cash-handling records and financial transactions to ensure accuracy and accountability.

Prepare and monitor operational budgets, review revenue and expenditure, and recommend measures to improve store profitability. Manage staff recruitment, selection, induction, rostering, training, supervision and performance evaluation. Establish and maintain appropriate standards for product presentation, pricing, stock rotation and inventory control.

Monitor sales performance, identify operational improvements and implement strategies to achieve business targets. Ensure compliance with workplace health and safety requirements, consumer protection obligations, store security procedures and company policies. Liaise with suppliers, employees and senior management regarding purchasing requirements, operational performance and business development opportunities.

Qualification & experience At least one year of relevant experience in retail supervision, team leadership or a similar position. A relevant certificate-level qualification is desirable.

Previous retail management or supervisory experience is highly regarded. Strong communication, interpersonal and customer service skills. Ability to supervise, motivate and coordinate retail employees.

Sound knowledge of stock control, merchandising and retail operations. Strong organisational, time-management and problem-solving skills. Ability to work independently and collaboratively in a team environment.

Commitment to workplace safety, operational efficiency and high customer service standards. A genuine passion for the retail industry and ongoing professional development.

About Company Jai Deva Pty Ltd, trading as Liberty Oil , operates retail fuel and convenience outlets in Queensland.

The business is committed to providing customers with quality fuel products, convenience store merchandise, excellent customer service and a safe, welcoming shopping environment. Due to the ongoing operational requirements of its retail business, Jai Deva Pty Ltd, trading as Liberty Oil, is seeking to appoint an experienced and capable Retail Manager for its retail outlet located at 81 Lakeside Drive, Idalia QLD 4811 . The Retail Manager will be responsible for overseeing and coordinating the daily operations of the retail outlet, ensuring efficient store management, supervising and coordinating employees, maintaining appropriate stock levels, monitoring sales performance and implementing effective merchandising practices.

The successful candidate will play a key role in maintaining operational standards, ensuring compliance with workplace policies and procedures, delivering high-quality customer service and supporting the overall commercial performance of the business. Work Type: Full time Salary: $80000-85000