Site Leader — Fuel, Convenience & Guest Experience

Trinity Petroleum Services; Innisfail; On-site; AUD 70,000 - 100,000; Full time

Job summary

Trinity Petroleum Services is seeking an experienced retail site leader in Queensland. You will own the day-to-day operation across fuel, convenience and food, lead a high-performing team, and ensure a safe, compliant, and customer-focused environment.

You will manage rosters, drive sales, optimize costs, and uphold high standards across the store and forecourt. A practical, hands-on leadership style will help you succeed in a busy, community-focused role.

Qualifications

• Experience leading a team in retail, convenience, fuel or food.
• Proven ability to drive operational and commercial results.
• Hands-on leadership style with willingness to jump in when needed.

Responsibilities

• Take ownership of day-to-day operation and performance of your site.
• Lead, coach and develop a high-performing team and culture.
• Manage rosters, staffing and day-to-day priorities to run the site smoothly.
• Deliver great customer experience and set the standard for your team.
• Drive sales and grow fuel, convenience and food performance.
• Manage stock, labour, wastage, expenses and operational standards.
• Maintain high standards across store, forecourt and food prep areas.
• Champion safety, compliance and food safety, identifying and acting on risks.
• Handle customer feedback and operational challenges confidently.
• Look for smarter ways to work and opportunities to improve the site.

Skills

Team leadership

Operations management

Commercial mindset

Staff coaching

Communication

Safety compliance

Customer service

Problem solving

Ownership & accountability

Tools

POS system

Job description

Trinity Petroleum Services is seeking an experienced retail site leader in Queensland. You will own the day-to-day operation across fuel, convenience and food, lead a high-performing team, and ensure a safe, compliant, and customer-focused environment.

You will manage rosters, drive sales, optimize costs, and uphold high standards across the store and forecourt. A practical, hands-on leadership style will help you succeed in a busy, community-focused role.