Retail Supervisor - Impactful Thrift Store Leader

UnitingCare Health; Dalby; On-site; AUD 33,000 - 48,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 per yr

Staff discounts

Recognition and rewards program

12 weeks paid parental leave

Flexible work arrangements

Career development opportunities

Job summary

Footprints Thrift Shops, supported by UnitingCare, is seeking a Retail Supervisor to lead a store team and deliver outstanding customer service. You will manage daily retail operations, guide staff and volunteers, and drive pricing, merchandising and promotional activity to meet targets and ensure a quality shopper experience.

The role offers a supportive team, salary packaging benefits and opportunities for development within a respected not-for-profit network.

Qualifications

• Demonstrated experience in retail management including coaching and mentoring people.
• Ability to deliver a high level of customer service and exceed customer expectations.
• Experience with pricing, visual merchandising and promotional events to drive profitability.
• Strong communication within team, regional support and external stakeholders.

Responsibilities

• Demonstrate passion for Footprints and its purpose, promoting its service to the community.
• Manage all aspects of a retail operation and delegate responsibilities to meet sales targets.
• Work with staff and volunteers to review pricing, merchandising and promotions for profitability.
• Maintain effective communication within team and with stakeholders and assist with customer inquiries.

Skills

Retail management

Coaching

Customer service

Pricing

Visual merchandising

Team leadership

Communication

Problem solving

Stock control

Tools

POS systems

Microsoft Office

Job description

Footprints Thrift Shops, supported by UnitingCare, is seeking a Retail Supervisor to lead a store team and deliver outstanding customer service. You will manage daily retail operations, guide staff and volunteers, and drive pricing, merchandising and promotional activity to meet targets and ensure a quality shopper experience.

The role offers a supportive team, salary packaging benefits and opportunities for development within a respected not-for-profit network.