Retail Store Ops & Team Training Lead

Otr Group; Central Coast Council; On-site; AUD 60,000 - 76,000; Full time

Job summary

OTR Group is seeking an Assistant Manager for Reddy Express to support day-to-day store operations, drive service standards, and ensure accurate rostering and stock control.

You will train new staff, lead by example, uphold health and safety policies, and report on store performance. The ideal candidate has leadership experience in retail or hospitality, plus excellent communication and teamwork skills.

This role offers development opportunities within a nationwide retail network.

Qualifications

• Leadership experience in a retail/hospitality capacity.
• Well-developed and professional communication skills.
• Passion for delivering exceptional customer service and training to others.
• Ability to adapt to change.
• Strong attention to detail.
• Strong sense of teamwork.

Responsibilities

• Assist with day-to-day store operations and customer service.
• Lead team training and development, rostering and staff supervision.
• Rostering and stock management to ensure availability and accuracy.
• Prepare reports and ensure health and safety policies are followed.

Skills

Leadership

Communication

Customer service

Training

Teamwork

Adaptability

Attention to detail

Job description

OTR Group is seeking an Assistant Manager for Reddy Express to support day-to-day store operations, drive service standards, and ensure accurate rostering and stock control.

You will train new staff, lead by example, uphold health and safety policies, and report on store performance. The ideal candidate has leadership experience in retail or hospitality, plus excellent communication and teamwork skills.

This role offers development opportunities within a nationwide retail network.