Retail Assistant Manager: People, Training & Operations

OTR; Cumberland; On-site; AUD 65,000 - 75,000; Full time

Job summary

Reddy Express at OTR is seeking an Assistant Manager to help run daily store operations and lead the team in delivering exceptional customer service. You will support rostering, stock management, and reporting while upholding health and safety standards.

Ideal candidates bring leadership experience in retail or hospitality, strong communication skills, and a passion for staff development and teamwork in a fast-paced environment.

Qualifications

• Leadership experience in retail/hospitality environments.
• Strong communication and professional interactions with customers and team.
• Ability to train and develop staff to improve service quality.

Responsibilities

• Assist with day-to-day store operations and performance.
• Provide excellent customer service and resolve issues promptly.
• Deliver team training and development, rostering, and reporting.
• Maintain stock control and ensure health and safety policies are followed.

Skills

Leadership

Communication

Customer service

Training & coaching

Adaptability

Teamwork

Job description

Reddy Express at OTR is seeking an Assistant Manager to help run daily store operations and lead the team in delivering exceptional customer service. You will support rostering, stock management, and reporting while upholding health and safety standards.

Ideal candidates bring leadership experience in retail or hospitality, strong communication skills, and a passion for staff development and teamwork in a fast-paced environment.