Retail Store Manager - Shellharbour

Lorna Jane; Shellharbour City Council; On-site; AUD 66,000 - 80,000; Full time

Benefits offered by this job

Product discount

Monthly bonus

Career development

Job summary

Lorna Jane in Shellharbour City Centre seeks a hands-on Retail Store Manager to lead a team and keep the store running like clockwork.

You’ll drive commercial results while shaping a culture that attracts and retains great people. This is a role for a retailer with proven leadership and a passion for customer experience.

Qualifications

• Proven experience leading a retail team.
• Strong commercial focus with KPI-driven results.
• Ability to mentor and develop team members.

Responsibilities

• Lead a team of Retail Sales Assistants and drive store performance.
• Manage sales KPIs, average spend, and units per transaction.
• Oversee visual merchandising, stock control, and operational standards.
• Create an efficient, balanced roster aligned to trading and wage targets.

Skills

Retail leadership

Commercial acumen

People leadership

Job description

Empowering Women. Transforming the World.

Before it was called Activewear, Lorna Jane imagined it, designed it, and defined it creating a movement that redefined how women move, dress, and live.

Today, we lead with purpose creating elevated Activewear that supports movement, confidence, and modern life. Guided by conscious design and an active spirit, we believe in the power of women to create change that goes far beyond what they wear. At Lorna Jane, you don't just join a brand you help lead what's next.

OUR STORE

Based in Shellharbour City Centre this hands-on leadership role puts you in charge of everything that keeps the store running like clockwork. Leading a team of Retail Sales Assistants, you'll drive commercial results while shaping a team culture people genuinely want to be part of.

This role needs a manager who can develop and inspire their people, and the discipline to run a tight, commercially strong store. If you have retail sales management

WHY LORNA JANE

• Highly competitive base salary of $72,800 + Super + Product discount on the latest collections


• Fixed roster - Sunday and Mondays off each week


• 2 Performance-based rewards - LJ vouchers & Monthly bonus


• Clear development pathways from smaller stores to Flagship & Platinum stores

WHAT YOU'LL OWN

• A customer experience that converts, connects, and creates loyalty


• Sales performance across KPIs, average dollar spend, and units per transaction


• Visual merchandising, stock management, and operational standards that never slip


• Smart, commercial rostering aligned to trade and wage targets


• A team culture built on accountability, energy, and genuine support of each other

WHAT YOU'LL BRING

• Retail leader with exceptional commercial instincts to back it up


• Operationally across VM, stock, and store standards


• People leader who canbuild a sales culture that lasts and creates loyal customers


• A genuine connection to the Lorna Jane brand and what we stand for