Retail Store Manager: Operations & Growth Leader

Esco Retail Group Pty Ltd T/A Newdegate Grocer & Cafe

Western Australia

On-site

AUD 65,000 - 90,000

Full time

4 days ago

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Job summary

Esco Retail Group Pty Ltd t/a Newdegate Grocer & Cafe is seeking a skilled Retail Manager to lead store operations and drive growth in Western Australia. You will oversee product and staff availability, rostering, inventory, and quality control while upholding OH&S and legislative standards.

The role requires a Diploma or higher qualification and at least one year in retail management. You will handle customer issues, supplier payments, and staff training, ensuring teamwork and strong service

Qualifications

Applicant must have Diploma or higher qualification.
Applicant must have a minimum of one years or over work experience in retail operations as Retail Manager.

Responsibilities

Manage all operational aspects of the business including product and staff availability.
Evaluate sales performance and customer satisfaction while ensuring compliance with health and safety standards.
Handle customer complaints and ensure timely payment of supplier bills.
Rostering of employees weekly considering daily sales by matching with previous sales data.
Monitor Inventory Level to determine the requirement of Stock in weekly manner.
Inspect Product quality on a daily basis.
Ensure staff comply with OH&S standards and provide training when required.
Ensure compliance with food and health related legislative standards; maintain insurances.
Address customer concerns promptly and resolve issues to satisfaction.
Process supplier bills and perform banking reconciliations in a timely fashion.
Ensure staff understand business processes and work as a team; resolve conflicts effectively.
Store fresh food safely and display according to store policies.