Retail Store Manager (Mobile Repair Technician)

Sociable Tech; Sydney; On-site; AUD 79,000 - 80,000; Full time

Benefits offered by this job

Paid time off

Career growth opportunities

Visa sponsorship

Competitive salary

Job summary

Fone City Rouse Hill is seeking a Retail Store Technical Manager to lead the retail operation and supervise repair services for mobile phones, computers and wearables. You will ensure quality workmanship, oversee testing, diagnostics, software updates and parts management.

The role demands strong leadership, excellent communication, and ability to multitask in a fast-paced environment. Visa sponsorship may be offered to the right candidate.

Qualifications

• Proven experience in retail and technical management.
• Strong knowledge of repairs for mobile phones and computers.
• Excellent communication and leadership skills; able to multitask.

Responsibilities

• Identify repair trends and advise management to meet demand.
• Ensure repairs are kept up-to-date and of high quality.
• Supervise technical staff and manage inventory.

Skills

Retail management

Technical management

Mobile phone repairs

Computer systems repair

Education

Relevant qualification or 3+ years experience

Job description

Retail Store Manager (Mobile Repair Technician)

Job Type: Permanent position | Full time position

Job Description
Maini and Bedi Pty Ltd Manage technical operations in retail store with expertise in Mobile phone repairs (highly preferred) Oversee repair services and customer support Ensuring extremely high quality of workmanship on all repairs of all electronic devices, including phones (iPhone/ Samsung), computers, tablets, wearables, gaming consoles, and mobility devices . Examine and run tests to assess the electronic devices to test functionality, diagnose faults, install and update phone software and trouble shoot writing problems. Repair and replace worn or defective components of electronic devices, such as batteries, LCD screens, keypads, buttons, camera modules, motherboards, etc.

Assist in diagnosing any network faults and assist install any updates to device systems as required. Minimizing turnaround time through high speed, quality repairs. Keeping an eye on stock levels to assist in parts ordering; Staying on top of new technologies and repair processes.

Maintaining technician bays and storage area to prevent occupational hazards or mess and ensure all devices are appropriately stored and secured to prevent theft or damage. Ensure availability of parts by advising operations team/management in advance of shortages.

Benefits Competitive salary Paid time off Career growth opportunities Visa Sponsorship will be offered to the right candidate.

Task & responsibilities Identifies when a certain repair is becoming common and advises the operations team/management in advance to meet possible increasing demand and correcting procedures. Ensure repairs are kept maintained and up to date. Advising operations/management if parts required for a certain device awaiting repair, requiring quote, device needing longer repair time.

Advising users of the correct operation procedures to ensure the devices are able to continue operating effectively and avoid malfunctions. Train and supervise technical staff Ensure quality control and inventory management

Qualification & experience Proven experience in Retail and technical management. Strong knowledge of repairs of mobile phone & computer systems repair.

Excellent communication and leadership skills. Ability to multitask and work under pressure. At least 1-year proven experience as a technician.

A relevant qualification or at least 3 years' experience. Current skills across all popular brands of devices. Experience working in a reputable repairer ideal.

Ability to be able to work rostered weekends a must. We are looking for full time Retail Store Technical Manager that take pride in their work and are very reliable. About Company Fone City Rouse Hill is pioneering the device accessories & repairs industry; we scour the planet in search of the most innovative and quality products for our customers.

Fone City has developed processes that results in unparalleled customer experience. We invest heavily in our technicians and provide some of the best working conditions in the industry. As a Fone City Retail Technical Manager, your prominent personal skills should be – Technical aptitude, effective time management skills, extremely communicative, exceedingly thorough, well-mannered, positive and upbeat.

Work Type: Full time Salary: $79000-80100 Job Publish: 06-11-2026 Job Expire: 06-12-2026