Retail Store Manager - Karrinyup

at; Perth; On-site; AUD 38,000 - 64,000; Full time

Benefits offered by this job

Free glasses

Family & Friends discounts

Free parking

Public transport access

Flexible rosters

Career growth opportunities

Job summary

Oscar Wylee in Karrinyup, WA, is seeking a Store Manager to lead a motivated team and oversee day‑to‑day store operations, delivering remarkable customer experiences.

You will manage rosters, budgets and labour efficiency, coach your team, and partner with Optometrists to ensure an exceptional in‑store journey. No optical experience is required—we’ll teach you the ropes.

Qualifications

• Leadership experience in retail, coaching people and driving results.
• Experience supporting rosters, labour planning or store performance.
• Passion for delivering great customer experiences.
• Interest in developing decision-making, coaching and team culture.
• No optical experience required—we’ll teach you the industry.

Responsibilities

• Oversee store operations, compliance and performance standards.
• Support the team to reach goals through genuine customer care.
• Manage rosters, budgets and labour efficiency.
• Provide hands-on support in-store with sales, service and patient care.
• Partner with Optometrists to ensure an exceptional customer experience.

Skills

Leadership experience in retail

Roster management

Customer service excellence

Budgeting and cost control

Decision-making and coaching

Tools

Google Suite

Deputy

Hibob

Job description

Store Manager for Oscar Wylee in Karrinyup, your role will be to lead and inspire your team to deliver remarkable results and oversee day-to‑day store operations.

Key Responsibilities

• Oversee store operations, compliance, and performance standards
• Support your team to reach performance goals through genuine customer care, not pushy sales tactics.
• Manage rosters, budgets, and labour efficiency
• Provide hands‑on support in‑store, assisting with sales, service, and patient care
• Partner with Optometrists to ensure every customer receives an exceptional experience

About You

• Previous leadership experience in retail (title isn’t important - if you’ve coached people and driven results, we want to hear from you!)
• Experience supporting or contributing to rosters, labour planning, or store performance - we’ll help you grow your capability in these areas.
• A passion for delivering great customer experiences
• A keen interest in developing your skills in decision‑making, coaching, and team culture
• No optical experience required - we’ll teach you all there is to know about optical retail. Some of our best store leaders joined from outside the industry!

Earnings

A base salary up to $64,000 plus superannuation plus bonus.

Perks

• Get a free pair of prescription glasses every six months
• Treat your loved ones to Family & Friends discounts twice a year!
• Work in our welcoming store at Karrinyup Shopping Centre, a vibrant retail destination with free parking and convenient public transport access, making your commute simple and easy.
• Flexible rosters for the perfect work‑life balance, with each Sunday and Monday RDO
• Access to a variety of convenient communication tools, such as Google Suite, Deputy and HR platform Hibob, to stay in the loop with wider company updates
• Career growth opportunities beyond retail -from area management, operations, or optometry

About Oscar Wylee

Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide. Our Karrinyup store is located within one of Perth’s largest shopping centres, offering a great mix of retail stores, cafés, dining, and entertainment options. After work, you can enjoy the vibrant centre atmosphere or explore the nearby local amenities, making it a convenient and enjoyable place to work.

We design our eyewear in‑house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers.

We’re committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people.

Visit our website for more information!