Retail Store Manager - Coffs Harbour

Lorna Jane; Coffs Harbour City Council; On-site; AUD 75,000 - 105,000; Full time

Benefits offered by this job

Roster balance

Performance incentives

Training & career progression

Team discount

Complimentary LJ activewear

Employee Assistance Program

Exclusive partner discounts

Job summary

Lorna Jane is seeking a Store Leader in Coffs Harbour, NSW. You will lead a high-performing team, drive sales and deliver exceptional customer experiences in a fast-paced, high-volume store.

You will coach staff, optimise stock and visual merchandising, and create rosters aligned to trade and wage targets while championing the Lorna Jane brand and Active Living philosophy in-store and locally.

Qualifications

• Proven leadership in a fast-paced retail environment.
• Strong customer service and sales focus.
• Experience coaching and developing high-performing teams.

Responsibilities

• Lead your team to achieve sales targets and KPIs through customer-first service
• Coach and develop team members through ongoing feedback and training
• Drive operational excellence across stock management and visual merchandising
• Create smart, commercial rosters aligned to trade and wage targets
• Champion the Lorna Jane brand and Active Living philosophy in-store and locally

Skills

Retail leadership

Sales targets

Coaching

Stock management

Visual merchandising

Roster planning

Brand champion

Customer service

Job description

Empowering Women. Transforming the World. Before it was called Activewear, Lorna Jane imagined it, designed it, and defined it creating a movement that redefined how women move, dress, and live. Today, we lead with purpose creating elevated Activewear that supports movement, confidence, and modern life. Guided by conscious design and an active spirit, we believe in the power of women to create change that goes far beyond what they wear. At Lorna Jane, you don't just join a brand - you help lead what's next.

The Opportunity As Store Leader, you'll take ownership of our Coffs Harbour store, leading from the front to deliver exceptional customer experiences, build a high-performing team, and drive strong commercial results. This is a hands-on leadership role in a fast-paced, high-volume environment for someone who loves developing people.

What you'll do:

• Lead your team to achieve sales targets and KPIs through customer-first service
• Coach and develop team members through ongoing feedback and training
• Drive operational excellence across stock management and visual merchandising
• Create smart, commercial rosters aligned to trade and wage targets
• Champion the Lorna Jane brand and Active Living philosophy in-store and locally

Why You'll Love Working With Us

• A supportive roster that promotes genuine work/life balance
• Generous performance-based incentives - your results are recognised and rewarded
• Ongoing training, leadership development, and clear career progression pathways
• A generous team discount on the latest Lorna Jane collections
• Complimentary LJ activewear to get you started
• Access to our Employee Assistance Program to support your wellbeing
• Exclusive discounts with leading health and wellness partners

About You

You're a confident retail leader who:

• Delivers standout customer experiences
• Thrives in a fast-paced, high-volume environment
• Is commercially savvy and results-driven
• Coaches and develops high-performing teams
• Takes ownership of store performance and results

Retail Store Manager - Coffs Harbour 2450, NSW, AU