Retail Senior Sales Assistant

Kookai; Canberra; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Quarterly clothing vouchers

Personalised training

Head office work experience

Incentives and referral rewards

Job summary

KOOKAÏ in Canberra is seeking a Senior Sales Assistant to lead by example, coach a motivated team and deliver exceptional customer experiences. This full-time role offers a clear path into management with ongoing training and career development within the fashion industry.

You will join a store-focused team, support management, and help maintain high standards while driving KPI performance and customer satisfaction daily.

Qualifications

• A passion for providing an exceptional customer experience.
• A love for fashion and styling.
• High enthusiasm to learn and succeed.
• Initiative and a team player.
• Desire to progress within the company.

Responsibilities

• Providing exceptional customer service.
• Styling customers.
• Supervising the store and driving KPI’s.
• Supporting management in store operations.

Skills

Leadership

Coaching

Customer service

Team player

Initiative

Styling

Passion for fashion

Job description

• Job CategoryRetail
• Employee TypeFull Time

Description

We are looking for someone passionate about fashion who is ready to step into a leadership role while delivering an exceptional customer service.

Working alongside the management team, you will play a key role in maintaining high standards across the store and supporting a friendly, motivated team. We are seeking someone who leads by example, enjoys coaching others, and thrives on creating outstanding experiences for our customers. In this role, you will have the opportunity to develop your management skills and take the next step in your career in fashion.This full-time opportunity (38 hours per week) provides a genuine pathway into management and a rewarding career within the industry.

When you join KOOKAÏ, you will be welcomed into a brand that champions growth and development. You will receive tailored training to further build your capabilities and skillset, setting you up for long-term success. The position of Senior Sales Assistant is the perfect stepping stone into a Management role giving you the experience, skills and confidence to progress in your career.

Joining KOOKAÏ means stepping into a role where you can inspire, support, and grow - both your team and your own career in fashion.Internal growth and succession planning are key priorities, and we are proud to support our team in achieving meaningful, long-term careers within our Head Office and across the fashion industry.

What you’ll be doing:

• Providing exceptional customer service
• Styling customers
• Supervising the store and driving KPI’s
• Supporting management in store operations

What we’d love from you:

• A passion for providing an exceptional customer experience
• A love for fashion and styling
• High enthusiasm to learn and succeed
• Initiative
• A team player
• A desire to progress within the company

What you’ll love from us:

• Quarterly clothing vouchers
• Personalised training, including customer service and management
• Head office work experience opportunities
• Ongoing incentives and referral rewards

Please note this role includes a Sunday - Thursday roster.