Retail Senior Sales Assistant

Kookai-c7736b3f; Ryde; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Quarterly clothing vouchers

Personalised training

Head office work experience

Ongoing incentives and referralRewards

Job summary

KOOKAÏ in North Ryde is seeking a Senior Sales Assistant to lead by example, deliver exceptional customer service and style customers, while supporting management in daily store operations. This full-time role (38 hours per week, Tue–Sat roster) offers a clear pathway into management with tailored training and career development within the fashion brand.

You’ll join a team focused on high standards, growth, and long-term careers across our head office and stores, with quarterly clothing vouchers

Qualifications

• A passion for providing an exceptional customer experience.
• A love for fashion and styling.
• High enthusiasm to learn and succeed.
• Initiative.
• Team player.
• Desire to progress within the company.

Responsibilities

• Providing exceptional customer service
• Styling customers
• Supervising the store and driving KPI’s
• Supporting management in store operations

Skills

Customer service

Leadership

Styling

Coaching

Teamwork

Initiative

Job description

• Location Shop 2230, Level 2,Cnr Herring & Waterloo Road,North Ryde, NSW, 2113,Australia
• Job Category Retail
• Employee Type Full Time

Description

We are looking for someone passionate about fashion who is ready to step into a leadership role while delivering an exceptional customer service.

Working alongside the management team, you will play a key role in maintaining high standards across the store and supporting a friendly, motivated team. We are seeking someone who leads by example, enjoys coaching others, and thrives on creating outstanding experiences for our customers. In this role, you will have the opportunity to develop your management skills and take the next step in your career in fashion. This full-time opportunity (38 hours per week) provides a genuine pathway into management and a rewarding career within the industry.

When you join KOOKAÏ, you will be welcomed into a brand that champions growth and development. You will receive tailored training to further build your capabilities and skillset, setting you up for long‑term success. The position of Senior Sales Assistant is the perfect stepping stone into a Management role giving you the experience, skills and confidence to progress in your career.

Joining KOOKAÏ means stepping into a role where you can inspire, support, and grow - both your team and your own career in fashion. Internal growth and succession planning are key priorities, and we are proud to support our team in achieving meaningful, long‑term careers within our Head Office and across the fashion industry.

What you’ll be doing:

• Providing exceptional customer service
• Styling customers
• Supervising the store and driving KPI’s
• Supporting management in store operations

What we’d love from you:

• A passion for providing an exceptional customer experience
• A love for fashion and styling
• High enthusiasm to learn and succeed
• Initiative
• A team player
• A desire to progress within the company

What you’ll love from us:

• Quarterly clothing vouchers
• Personalised training, including customer service and management
• Head office work experience opportunities
• Ongoing incentives and referral rewards

Please note this includes a Tuesday - Saturday roster.