Retail Senior Sales And Stock Assistant

Kookai; Sydney; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

50% employee discount

Quarterly clothing vouchers

Personalised training, including</n>?

Head office work experience opps.

Ongoing incentives and referral awards

Style nights and social events

Job summary

KOOKAI in Sydney is seeking a Senior Sales and Stock Assistant to provide exceptional customer service, style customers, and supervise daily store operations while managing stock and driving sales. You will support management, maintain visual merchandising, and contribute to loss prevention and OH&S across the shop floor.

The role offers full-time hours (38 per week) with opportunities for growth, tailored training, and a supportive fashion-focused team.

Qualifications

• Experience in customer service with fashion retail.
• Experience in stock management and loss prevention.
• Strong organisational skills and initiative.
• Willingness to lead and supervise on the shop floor.

Responsibilities

• Provide exceptional customer service
• Style customers
• Supervise the store and drive KPIs
• Manage stock and stock replenishment
• Oversee visual merchandising
• Support store operations
• Assist with loss prevention and OH&S

Skills

Customer service

Styling

Stock management

Leadership

Teamwork

Initiative

Organisational skills

Job description

We are looking for someone who is keen to immerse themselves within fashion and provide strong support to our Management Team.

This position combines leadership on the shop floor with stock management responsibilities. Under the guidance of the Store and Assistant Manager, the SSSA supports day-to-day store operations, helps drive sales, and steps into a team leadership role when required.

Alongside a passionate and friendly team, you will play a key role in maintaining and driving high standards within store. Above all, we want someone who excels at customer service and leads by example.

In addition to providing exceptional customer service, you will be responsible for the stock management process, including unpacking of weekly deliveries, stock replenishment, cycle counts, stock transfers and overall maintenance of stock (including back rooms, excess drawers and offsite locations if applicable). This role supports store management with stock counts, replenishment, reports and sales targets, while focusing on loss prevention to minimise stock loss.

When you join KOOKAI you will have the opportunity to grow and progress within our company. You will receive tailored training to further develop your capabilities and skillset. The position of Senior Sales and Stock Assistant at KOOKAI is the perfect starting point to a career in fashion.

This great career opportunity is a full-time position working 38 hours per week.

What you’ll be doing:

• Providing exceptional customer service
• Styling customers
• Supervising the store and driving KPI’s
• Stock management
• Visual merchandising
• Supporting management in store operations
• Loss prevention and OH&S

What we’d love from you:

• A passion for providing an exceptional customer experience
• A love for fashion and styling
• Superior organisational skills
• Prior experience in stock management
• High enthusiasm to learn and succeed
• Initiative
• A team player
• A desire to progress within the company

What you’ll love from us:

• 50% employee discount
• Quarterly clothing vouchers
• Personalised training, including customer service and management
• Head office work experience opportunities
• Ongoing incentives and referral rewards
• Style nights and social events

Note: only those candidates selected for an interview will be contacted.