Retail Senior Sales Assistant

Kookai-c7736b3f; Burwood; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Quarterly clothing vouchers

Personalised training

Head office work experience

Incentives and referral rewards

Job summary

KOOKAÏ Burwood is seeking a passionate Senior Sales Assistant who can lead by example, coach teammates and deliver an exceptional in-store experience for every customer.

This full-time role (38 hours per week) offers a genuine pathway into management, with tailored training and ongoing incentives as you progress within KOOKAÏ.

You will work alongside the management team, helping to maintain high standards, drive store performance and create a positive, stylish store culture in Burwood.

Qualifications

• Experience in providing exceptional customer service.
• Love for fashion and styling.
• Willingness to learn and succeed.
• Demonstrated initiative and teamwork.
• Desire to progress within KOOKAÏ.

Responsibilities

• Provide exceptional customer service.
• Style customers and offer fashion guidance.
• Supervise the store and drive KPIs.
• Support store management and operative tasks.

Skills

Customer experience

Fashion and styling

Initiative

Team player

Progression mindset

Job description

• Location Shop 257/100,Burwood Rd,Burwood, NSW, 2134,Australia
• Job Category Retail
• Employee Type Full Time

Description

We are looking for someone passionate about fashion who is ready to step into a leadership role while delivering an exceptional customer service.

Working alongside the management team, you will play a key role in maintaining high standards across the store and supporting a friendly, motivated team. We are seeking someone who leads by example, enjoys coaching others, and thrives on creating outstanding experiences for our customers. In this role, you will have the opportunity to develop your management skills and take the next step in your career in fashion. This full-time opportunity (38 hours per week) provides a genuine pathway into management and a rewarding career within the industry.

When you join KOOKAÏ, you will be welcomed into a brand that champions growth and development. You will receive tailored training to further build your capabilities and skillset, setting you up for long-term success. The position of Senior Sales Assistant is the perfect stepping stone into a Management role giving you the experience, skills and confidence to progress in your career.

Joining KOOKAÏ means stepping into a role where you can inspire, support, and grow - both your team and your own career in fashion. Internal growth and succession planning are key priorities, and we are proud to support our team in achieving meaningful, long‑term careers within our Head Office and across the fashion industry.

What you’ll be doing:

• Providing exceptional customer service
• Styling customers
• Supervising the store and driving KPI’s
• Supporting management in store operations

What we’d love from you:

• A passion for providing an exceptional customer experience
• A love for fashion and styling
• High enthusiasm to learn and succeed
• Initiative
• A team player
• A desire to progress within the company

What you’ll love from us:

• Quarterly clothing vouchers
• Personalised training, including customer service and management
• Head office work experience opportunities
• Ongoing incentives and referral rewards

Please note the rostered hours includes a Tuesday - Saturday roster.

We look forward to receiving your application.