Retail Store Manager

Kookai; Sydney; Presencial; AUD 70 000 - 100 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Clothing vouchers

Leadership training

Head office opportunities

Birthday leave

Wellness vouchers

Incentives & referrals

Project work

Resumo da oferta

KOOKAÏ is seeking a dynamic Store Manager in Sydney to lead a team, deliver outstanding customer experiences, and drive store performance. You\'ll shape the customer journey, style customers, recruit and coach staff, and manage operations for a full-time role (38 hours per week) with a Tuesday–Saturday roster.

This role includes tailored training, leadership development, and clear pathways into Head Office.

Qualificações

• Experience leading a retail team and delivering exceptional customer experiences.
• Strong leadership and training abilities.
• Excellent communication and organisational skills.

Responsabilidades

• Lead a team to deliver an exceptional customer experience.
• Styling customers.
• Drive KPIs.
• Recruitment.
• Coaching and training.
• Store administration and operations.
• Loss prevention and OH&S.

Conhecimentos

Customer service

Leadership

Coaching

Staff development

Recruitment

Descrição da oferta de emprego

• LocationShop 506,6-14 Castle St,Castle Hill, NSW, 2154,Australia
• Job CategoryRetail
• Employee TypeFull Time

Description

We are looking for a dynamic and passionate leader who delivers exceptional customer service, leads by example, works collaboratively and genuinely enjoys coaching and developing others. AtKOOKAÏ, our people are everything, and while we are driven by a love for fashion and creating outstanding customer experiences, growing talent and supporting emerging fashion leaders is a key part of what we do.

As Store Manager, you will be responsible for shaping the customer experience and driving high standards within your store, supported by a positive, motivated and friendly team. You will have the opportunity to develop your team while growing your own career in fashion, taking ownership of the store’s success and creating an environment where your team can excel.

This is an exciting full-time opportunity (38 hours per week) offers a genuine pathway into a rewarding career in fashion. When you joinKOOKAÏ, you will be welcomed into a brand that champions internal growth and career development. You will receive tailored training designed to elevate your leadership and further build on your capabilities and skillset, setting you up for success.

The Store Manager role is a highly rewarding and valuable step in a fashion career, with many of our past managers progressing into Head Office positions. We prioritise succession planning and supporting our team in building meaningful, long-term careers in the fashion industry.

What you’ll be doing:

• Leading a team to deliver an exceptional customer experience
• Styling customers
• Driving KPI’s
• Recruitment
• Coaching and training
• Managing store administration and operations
• Loss prevention and OH&S

What we’d love from you:

• A passion for providing exceptional customer service
• A love for fashion and styling
• Strong leadership, organisational skills and training abilities
• An empathetic and clear communicator
• High enthusiasm to learn and succeed
• Motivational skills
• Initiative and adaptability
• A desire to progress within the company

What you’ll love from us:

• Generous quarterly clothing vouchers to build your KOOKAI wardrobe
• Personalised training, including leadership development and retail conferences
• Head office career and work experience opportunities
• Birthday leave and wellness vouchers
• Ongoing incentives and referral rewards
• Opportunities for various project work

Please note this role includes a Tuesday - Saturday roster.