Retail Assistant Store Manager

Kookai; Hobart; Presencial; AUD 50.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

50% employee discount

Quarterly clothing vouchers

Personalised training (leadership &amp

Head office work experience

Incentives & referral rewards

Style nights & social events

Project work opportunities

Descripción de la vacante

KOOKAI is seeking a Store Assistant Manager in Hobart to lead a friendly team and drive exceptional customer experiences. You will support succession planning and help team members grow into store leadership roles.

The role offers tailored training, opportunities to progress within KOOKAI, and a focus on internal development, with a culture of collaboration and performance.

Formación

• A passion for providing exceptional customer service.
• Love for fashion and styling.
• Ability to train others and develop team members.
• Clear and empathetic communication with customers and staff.

Responsabilidades

• Co-leading a team to deliver an exceptional customer experience.
• Styling customers and providing fashion advice.
• Driving KPI’s and store performance.
• Coaching and training team members.
• Visual merchandising and maintaining store presentation.
• Managing store administration and operations.
• Loss prevention and shrink control.

Conocimientos

Customer service

Styling

Coaching

Leadership

Herramientas

POS systems

Descripción del empleo

We are looking for a leader that excels at customer service, leads by example, and is a team player.

At KOOKAI, our people are everything.

Alongside the Store Manager, you will play a key role in driving high standards within your store, in conjunction with a collaborative and friendly team. We want a leader who is passionate about succession planning and who thrives seeing others grow to reach their full potential.

When you join KOOKAI you will have the opportunity to develop and progress within our company. You will receive tailored training to further develop your capabilities and skillset. The position of Assistant Manager at KOOKAI is key in order to upskill and succession plan into a Store Management position. Many of our previous Managers are now working in our Head Office. We drive internal succession planning as a key focus!

What you’ll be doing:

• Co-leading a team to deliver an exceptional customer experience
• Styling customers
• Driving KPI’s
• Coaching and training
• Visual merchandising
• Managing store administration and operations
• Loss prevention

What we’d love from you:

• A passion for providing an exceptional customer service
• A love for fashion and styling
• Training abilities
• An empathetic and clear communicator
• High enthusiasm to learn and succeed
• Initiative and adaptability
• Motivational and organisational skills
• A desire to progress within the company

What you’ll love from us:

• 50% employee discount
• Generous quarterly clothing vouchers
• Personalised training, including leadership and self-development
• Head office work experience opportunities
• Ongoing incentives and referral rewards
• Style nights and social events
• Project work opportunities

We look forward to receiving your application.

Note: only those candidates selected for an interview will be contacted.