Retail Assistant Store Manager

Kookai; Gold Coast City; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

50% employee discount

Generous quarterly clothing vouchers

Personalised training, including领导 and

Job summary

KOOKAI on the Gold Coast is seeking a proactive Assistant Manager who excels at customer service, leads by example, and respects teamwork. You will work alongside the Store Manager to uphold high standards, drive sales KPIs, coach staff, style customers, manage visual merchandising, and oversee day-to-day store operations.

This full-time position (38 hours per week) offers tailored training, succession planning opportunities into Store Management, and exposure to head office projects.

Qualifications

• A passion for providing exceptional customer service
• Love for fashion and styling
• Training abilities
• Empathetic and clear communicator
• High enthusiasm to learn and succeed
• Initiative and adaptability
• Motivational and organisational skills
• Desire to progress within the company

Responsibilities

• Co-leading a team to deliver an exceptional customer experience
• Styling customers
• Driving KPI's
• Coaching and training
• Visual merchandising
• Managing store administration and operations
• Loss prevention

Job description

We are looking for a leader that excels at customer service, leads by example, and is a team player.

At KOOKAI, our people are everything.

Alongside the Store Manager, you will play a key role in driving high standards within your store, in conjunction with a collaborative and friendly team. We want a leader who is passionate about succession planning and who thrives seeing others grow to reach their full potential. This great career opportunity is a full-time position working 38 hours per week.

When you join KOOKAI you will have the opportunity to develop and progress within our company. You will receive tailored training to further develop your capabilities and skillset. The position of Assistant Manager at KOOKAI is key in order to upskill and succession plan into a Store Management position. Many of our previous Managers are now working in our Head Office. We drive internal succession planning as a key focus!

What you'll be doing:

• Co-leading a team to deliver an exceptional customer experience
• Styling customers
• Driving KPI's
• Coaching and training
• Visual merchandising
• Managing store administration and operations
• Loss prevention

What we'd love from you:

• A passion for providing an exceptional customer service
• A love for fashion and styling
• Training abilities
• An empathetic and clear communicator
• High enthusiasm to learn and succeed
• Initiative and adaptability
• Motivational and organisational skills
• A desire to progress within the company

What you'll love from us:

• 50% employee discount
• Generous quarterly clothing vouchers
• Personalised training, including leadership and self-development
• Head office work experience opportunities
• Ongoing incentives and referral rewards
• Style nights and social events
• Project work opportunities

We look forward to receiving your application.

Note: only those candidates selected for an interview will be contacted.