Retail Security Officer

Millennium Hi-Tech Group; Gosford; Hybrid; AUD 55,000 - 65,000; Full time

Job summary

Millennium Services Group is seeking a Retail Security Officer for a full-time position at Erina, NSW. You will maintain a safe, secure environment while delivering high standards of customer service, conducting patrols and responding to alarms.

Applicants must hold a valid Security Licence, current First Aid and CPR certification, and full Australian working rights, with the ability to work day/night and weekday/weekend shifts in a retail setting.

Qualifications

• Valid Security Licence required.
• Current First Aid and CPR certification required.
• Retail security experience is advantageous.
• Must be available for day/night and weekday/weekend shifts.
• Good physical fitness for patrols.
• Able to follow procedures and work independently.
• Full Australian working rights.

Responsibilities

• Conduct patrols to ensure safety and security of people, property and assets.
• Provide a professional and approachable security presence.
• Respond to alarms, incidents, emergencies, and requests for assistance.
• Identify and assess risks, taking action in line with procedures.
• Adhere to site and company security protocols.
• Complete incident reports and maintain accurate records.

Skills

Customer service orientation

Attention to detail

Independent work

Education

Security Licence

First Aid & CPR certification

Job description

Retail Security Officer – Full-Time

Location: Erina, NSW

Industry: Retail and Shopping Centre

Millennium Services Group is one of Australia and New Zealand’s leading providers of integrated property services, delivering cleaning, security, maintenance, and facilities management solutions. For more than 20 years, we have been committed to making places and spaces better for people—underpinned by a strong safety-first culture.

We are currently seeking professional and reliable Security Officer/s to join our team at Erina, NSW. This is an excellent opportunity to work with a reputable organisation that values professionalism, safety, and service excellence.

About the Role

As a Retail Security Officer, you will be responsible for maintaining a safe and secure environment while delivering a high standard of customer service. This role involves a mix of patrols, incident response, and client-facing duties.

Positions available: Full-time

Potential earnings: Award Level 2

Shifts: Weekday and weekend | Day and night shifts

Roster :

Roster 1: Wednesday 1200 - 2200, Thursday 1030 - 2130, Friday 1200 - 2200

Roster 2: Thursday 1030 - 2130, Friday 1200 - 2200, Saturday 1000 - 2200 and Sunday 1000 - 2200

Key Responsibilities

• Conduct patrols to ensure the safety and security of people, property, and assets
• Provide a professional and approachable security presence
• Respond to alarms, incidents, emergencies, and requests for assistance
• Identify and assess risks, taking appropriate action in line with procedures
• Adhere to all site and company security protocols
• Complete incident reports and maintain accurate records

About You

To be successful in this role, you will have:

• A valid Security Licence
• Current First Aid and CPR certification
• Previous security experience (retail experience highly regarded)
• Availability to work day/night and weekday/weekend shifts
• Good physical fitness, as patrols are required
• Ability to work independently and follow procedures
• Strong attention to detail
• A reliable and punctual work history
• Full Australian working rights

What We Offer

• Employment with a well-established national organisation
• Supportive team environment
• Ongoing training and development opportunities
• Career progression within the Millennium Services Group

Millennium Services Group is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace.