Retail Security Supervisor

millennium; Australia; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Sign On Bonus

Allowances

Job summary

Millennium Services Group is seeking an experienced Security Supervisor to lead a team at a busy retail site in the Eastern Suburbs. The role oversees control room operations, CCTV, and client relationships on site, with a focus on risk management and incident response.

The position is full-time with a Pay Award Level 5, plus allowances and a sign-on bonus, offering opportunities for development within a supportive safety-focused environment.

Qualifications

• Valid Security Licence is required.
• First Aid and CPR certification required.
• Retail security experience 3-5 years.
• Security supervisory/management experience preferred.
• Retail environment experience considered highly desirable.
• Reliable transportation preferred.

Responsibilities

• Lead a team of Security Officers on a busy retail site.
• Oversee site-based control room and CCTV system.
• Manage client relationships on site and report to regional manager.
• Assess and mitigate on-site risks; respond to alarms.
• Coordinate with security staff and maintain SOPs.
• Promote workplace health and safety and report incidents.

Skills

Team leadership

Communication skills

Conflict resolution

Reliability

Punctuality

Attention to detail

Tools

CCTV system operation

Two-way radios

Job description

The Company

Millennium Services Group is one of Australia's leading providers of Cleaning, Security and Facilities management services and has been providing exceptional outcomes since our inception in 2003.

We offer employees the latest technology, state of the art equipment and people solutions to create excellent working environments, working conditions and continual training and development to progress careers in our company.

We pride ourselves on the long-standing partnerships we have with clients, employees and our suppliers, that enables us to make places and spaces better for people every day.

The Role

Millennium is currently seeking a highly motivatedSecurity Supervisorto manage one of our busy retail sites on the Eastern Suburbs.

The role requires an experienced individual with excellent knowledge in site security, building management systems and fire control systems, and the application of standard operating procedures.

This is an exciting full-time opportunity to lead a team and grow your career in the Security Industry.

Pay Award Level 5 + allowances + Sign On Bonus

ROSTER

Tuesday to Saturday

Duties & Responsibilities include:

• Manage and lead a team of Security Officers
• Overseeing the site-based control room and CCTV system
• Manage the client relationship on site and report up to regional manager
• Assess and mitigate risks on site
• Respond to calls for assistance and respond to alarm events
• Implement effective strategies for engaging with persons of interest
• Communicate effectively with all persons whilst on-duty
• Use communication systems including portable two-way radios
• Provide advice, directions and display a willingness to assist all persons whilst on-duty
• Promote and maintain workplace health and safety
• Input data on site/client systems, as required by site SOPs
• Recruit and train new employees

Key Selection Criteria:

• Valid Security Licence is a must
• Basic First Aid and CPR certification is required
• Retail security experience 3-5 years
• Security supervisory or management experience preferred
• Previous experience in a retail environment (highly regarded)
• Reliable transportation (preferred).
• Excellent oral and written communication, negotiation and conflict resolution skills.
• The ability to follow instructions and work independently
• Strong attention to detail
• Ability to manage client relationships and stakeholders on site
• A proven track record of reliability and punctuality

Why Join Millennium?

• Supportive team environment
• Opportunities for growth and development
• Commitment to safety and employee wellbeing
• Be part of a company that values its people and community

#hiringnow