Retail Sales Manager — Hybrid Work, Competitive Pay

JB Hi-Fi & The Good Guys; Brisbane; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Sales commission

Career development

Store discounts

Benefits app

Parental leave 12 weeks

Hybrid working

EAP

Charity giving

Sustainability program

Job summary

The Good Guys is seeking a Store Leader to drive a high-performing sales team and deliver strong growth in a fast-paced retail environment in Brisbane, QLD. You will be responsible for coaching staff, managing store performance, and ensuring exceptional customer service and brand standards across all channels.

Join a dynamic team with opportunities for career progression, competitive remuneration including potential incentives, and a focus on work–life balance through hybrid working arrangements

Qualifications

• Customer focus—does everything through eyes of the customer.
• Drives results—consistently achieves results, even under tough circumstances.
• Develops talent—identifies and develops talent to build careers and meet organisational goals.
• Plans and aligns—plans and prioritises to align with organisational goals.

Responsibilities

• Lead sales team with a positive, sales-focused culture.
• Deliver profitable sales growth within the store.
• Build knowledge and capability of the team using a proven in-house sales model.
• Contribute to financial performance through labour management, profitable sales, inventory management and controllable expenses.
• Maintain compliance and legislative requirements within the store with emphasis on Consumer Law.
• Uphold The Good Guys brand by ensuring customers have a great experience and high-quality visual merchandising.

Skills

Customer focus

Drives results

Develops talent

Plans and aligns

Job description

The Good Guys is seeking a Store Leader to drive a high-performing sales team and deliver strong growth in a fast-paced retail environment in Brisbane, QLD. You will be responsible for coaching staff, managing store performance, and ensuring exceptional customer service and brand standards across all channels.

Join a dynamic team with opportunities for career progression, competitive remuneration including potential incentives, and a focus on work–life balance through hybrid working arrangements