Customer Service & Sales Pro — Hybrid Work

JB Hi-Fi & The Good Guys; Bundaberg; Hybrid; AUD 42.000 - 54.000; Vollzeit

Zusammenfassung

The Good Guys is seeking a Customer Service Team Member in Queensland to support store operations and drive sales through excellent customer service. You will handle cash, multi-channel fulfilment, and customer inquiries while collaborating with the team to deliver a consistently positive store experience.

Join a dynamic retailer with strong training programs and opportunities for growth, including flexible/hybrid work for eligible roles and access to employee benefits within the JB Hi-Fi Group.

Qualifikationen

• Customer-centric service approach.
• Ability to stay positive and provide solutions.
• Open to feedback and continuous improvement.

Aufgaben

• Deliver store administration and sales support in line with procedures.
• Handle cash and tendering per store policy.
• Manage multi-channel fulfilment and stock integrity.
• Handle telephone inquiries and customer prompts.
• Support marketing and promotional activity in-store.
• Contribute to financial performance through inventory control and cost management.
• Resolve customer complaints and queries promptly and professionally.
• Support merchandising, in-store marketing, and presentation.
• Pursue development opportunities to improve sales skills and product knowledge.

Kenntnisse

Customer focus

Drives results

Self-awareness

Jobbeschreibung

The Good Guys is seeking a Customer Service Team Member in Queensland to support store operations and drive sales through excellent customer service. You will handle cash, multi-channel fulfilment, and customer inquiries while collaborating with the team to deliver a consistently positive store experience.

Join a dynamic retailer with strong training programs and opportunities for growth, including flexible/hybrid work for eligible roles and access to employee benefits within the JB Hi-Fi Group.