Retail Sales & Design Team Member

Stratco; Australia; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Health & Wellbeing Support

Traineeship & Development Pathways

Career Development Opportunities

Support for Families

Recognition & Referral Programs

Team Member Discounts

EAP / Confidential Support Services

Job summary

Stratco is seeking a Retail Sales & Design professional to be the trusted expert customers rely on to create inspiring spaces and achieve home improvement goals. You will combine sales, design, and customer engagement in a role with real impact at Stratco, a recognised building and renovation brand.

Join Stratco's Retail Sales & Design team to guide customers through design decisions, assist with product selection, and deliver outstanding service across Australian stores, supported by training

Qualifications

• Excellent communication, interpersonal and presentation skills.
• A flair for design and creativity; prior DIY, design or building experience is desirable.
• CAD skills are an advantage.

Responsibilities

• Deliver an exceptional customer experience that keeps customers coming back.
• Assist customers to find innovative solutions using Stratco products and materials.
• Guiding customers through the design process.
• Maintaining store stock levels.
• Participation in training and personal development sessions.
• Champion a positive, safe and team-focused workplace culture.

Skills

Customer service

Design creativity

Communication skills

CAD skills

Tools

CAD

Job description

The customer brings the vision. You bring it to life.

Join Stratco's Retail Sales & Design team and become the trusted expert customers rely on to create inspiring spaces and achieve their home improvement goals. Combining sales, design, and customer engagement, this is an opportunity to make a genuine impact while working with one of Australia's most recognised building and renovation brands.

Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.

RESPONSIBILITIES

• Deliver an exceptional customer experience that keeps customers coming back
• Assist customers to find innovative solutions using Stratco products and materials
• Guiding customers through the design process
• Maintaining store stock levels
• Participation in training and personal development sessions
• Champion a positive, safe and team-focused workplace culture

ABOUT YOU

You're someone who genuinely enjoys helping customers and takes pride in delivering an exceptional experience from the moment they walk through the door. You have a natural ability to build rapport, understand customer needs, and confidently guide people towards the right solution. You’ll bring:

• Excellent communication, interpersonal and presentation skills
• A person with a flair for design and creativity! Previous DIY, design or building experience is desirable (CAD skills an advantage)
• A willingness to enhance the customer experience by working with enthusiasm and energy at Stratco!

So, really, what are you waiting for? A great team and career awaits....

REWARDS & BENEFITS

• Health & Wellbeing Support
• Traineeship & Development Pathways
• Career Development Opportunities
• Support for Families
• Recognition & Referral Programs
• Team Member Discounts
• EAP / Confidential Support Services

OUR EVP

At Stratco, manufacturing is our foundation, but our people are our future. We empower our team to grow and succeed, within an inclusive and collaborative environment, where every individual matters, and innovation thrives. We are committed to offering fulfilling and rewarding career paths, ongoing learning and development, and recognition for outstanding service. Join us and build the future you’ve always envisaged, while redefining outdoor living and improving the lifestyles of our customers.

At Stratco, Safety is paramount, and we take every measure to ensure our team members ‘Return Home Safe’.

To see more information about Stratco and our careers please visit stratco.com.au/careers