Retail Sales & Design Consultant - Elevate Home Upgrades

Stratco (Australia) Pty Limited; Hervey Bay; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Health & Wellbeing Support

Traineeship & Development Pathways

Career Development Opportunities

Support for Families

Team Member Discounts

EAP / Confidential Support Services

Job summary

Stratco (Australia) Pty Limited in Hervey Bay is seeking a Retail Sales & Design Consultant to help homeowners, renovators, builders and trade customers select products and solutions for their projects.

From initial enquiries through to product selection and order completion, you'll play a key role in delivering an exceptional customer experience, building lasting relationships and expanding your knowledge of Stratco's extensive product range.

Qualifications

• Strong computer and administration skills.
• Confidence communicating with a wide range of customers.
• A positive, professional and team-focused attitude.
• A willingness to learn and develop new skills.
• Strong attention to detail and the ability to manage multiple priorities.
• Availability to work one Saturday per fortnight.

Responsibilities

• Assisting customers with product enquiries and project solutions
• Building strong customer relationships in-store, over the phone and via email
• Preparing quotes and processing customer orders
• Providing product advice and design guidance
• Learning and maintaining knowledge of Stratco's products and systems
• Working collaboratively with the wider team to deliver outstanding customer service
• Contributing to a positive, safe and customer-focused workplace

Skills

Computer skills

Customer communication

Team-oriented

Willingness to learn

Attention to detail

Fortnight Saturday availability

Job description

Stratco (Australia) Pty Limited in Hervey Bay is seeking a Retail Sales & Design Consultant to help homeowners, renovators, builders and trade customers select products and solutions for their projects.

From initial enquiries through to product selection and order completion, you'll play a key role in delivering an exceptional customer experience, building lasting relationships and expanding your knowledge of Stratco's extensive product range.