Home Renovation Design and Sales Consultant

Stratco (Australia) Pty Limited; Hervey Bay; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Health & Wellbeing Support

Traineeship & Development Pathways

Career Development Opportunities

Support for Families

Recognition & Referral Programs

Team Member Discounts

EAP / Confidential Support Services

Job summary

Stratco (Australia) Pty Limited in Hervey Bay is hiring a Retail Sales & Design Consultant to assist customers with product enquiries and project solutions. You’ll build lasting relationships in-store, by phone, and via email, while learning Stratco's extensive product range.

This is a permanent full-time role with training, development, and a supportive team environment. You don’t need prior industry experience; a positive, client-focused mindset and strong communication skills are key.

Qualifications

• Experience in retail or customer service is helpful but not required.
• Strong communication with a range of customers.
• Positive, professional and team-focused attitude.
• Eager to learn and develop new skills.
• Good attention to detail; manage multiple priorities.
• Availability to work one Saturday per fortnight.

Responsibilities

• Assist customers with product enquiries and project solutions.
• Build strong customer relationships in-store, over the phone and via email.
• Prepare quotes and process customer orders.
• Provide product advice and design guidance.
• Learn Stratco's products and systems and keep knowledge up to date.
• Collaborate with the team to deliver outstanding customer service.

Skills

Customer service

Communication

Team player

Willingness to learn

Attention to detail

Saturday availability

Job description

Stratco (Australia) Pty Limited in Hervey Bay is hiring a Retail Sales & Design Consultant to assist customers with product enquiries and project solutions. You’ll build lasting relationships in-store, by phone, and via email, while learning Stratco's extensive product range.

This is a permanent full-time role with training, development, and a supportive team environment. You don’t need prior industry experience; a positive, client-focused mindset and strong communication skills are key.