Retail Manager - Pharmacy

Frontline Recruitment Group; Victoria; On-site; AUD 65,000 - 70,000; Full time

Benefits offered by this job

Flexible roster

Ongoing training

National conferences

Franchise network backing

Product perks

Job summary

Frontline Recruitment Group is seeking a gutsy Pharmacy Retail Manager to lead a busy, high-performing pharmacy in Victoria. This hands-on role requires driving performance across the business, leading a large team and leveraging KPI-driven insights to improve sales and customer loyalty.

You'll own store operations, stock management and promotions, while ensuring pharmacy compliance and product knowledge. A flexible roster, ongoing training and access to national conferences are on offer within

Qualifications

• Core retail management experience is essential, ideally large-format retail or pharmacy.
• Strong commercial acumen with KPI, dept reports, sales results and performance targets.
• Hands-on operator who leads by example and isn't afraid to get stuck into the physical side of retail.
• Strong tech skills navigating reporting and stock systems and software.
• Certificate II and Certificate III in Community Pharmacy completed or willing to obtain.

Responsibilities

• Lead from the shop floor and drive performance across the business.
• Motivate and develop a huge team across multiple departments.
• Drive results through KPI and sales analysis and commercially smart decision-making.
• Build customer loyalty and turn transactions into long-term relationships.
• Own store operations, visual merchandising, stock management, catalogue execution and promotions.
• Anticipate promos and seasonal demand and keep the business retail-ready.
• Maintain pharmacy compliance, product knowledge and operational standards.
• Champion ongoing product learning with head office engagement and store visits.
• Get hands-on with stock movement, deliveries and replenishment.

Skills

Retail leadership

KPI analysis

Team motivation

Stock management

Education

Certificate II/III in Community Pharmacy

Tools

Pharmacy software

Job description

• Base salary from $65k, roster flexible and product / training perks in abundance
• Join a business with family-feels, with nationally branding for job security!
• Performing Team! Incredible Owners! Big & Busy Store!

PHARMACY RETAIL MANAGER – BIG TEAM. BIG ENERGY. BIG OPPORTUNITY!

This is retail management with a difference! We're looking for a gutsy, energetic and commercially driven Retail Manager to take the reins of a seriously busy, high-performing pharmacy business within a well-established national franchise network.

With a huge team in a bustling location, multiple departments and plenty happening every single day, this is an opportunity for a true retail all-rounder who thrives on activity, loves developing people and knows how to turn great retail execution into even better results.

WHAT'S THE ROLE ALL ABOUT?

• This is a hands-on leadership position where you'll be leading from the shop floor, setting the pace and driving performance right across the business.
• Lead, motivate and develop a huge team across multiple departments!
• Drive results through KPI & sales analysis and commercially smart decision-making.
• Build customer loyalty, turning everyday transactions into long-term relationships.
• Take ownership of store operations, VM, stock management, catalogue execution and promotional activity.
• Anticipate promos / seasonal demand and keep the business retail-ready.
• Maintain pharmacy compliance, product knowledge and operational standards, ensuring legislation and procedures are followed.
• Champion ongoing product learning, training and development with regular head office engagement and store visits.
• Get physical! This is a busy operation with substantial stock movement, deliveries & replen, etc. so hands‑on is a MUST!

WHAT WE'RE LOOKING FOR!

We're not looking for someone who simply manages a roster. We want someone who can run a business!

• CORE RETAIL MANAGEMENT EXPERIENCE IS ESSENTIAL, ideally large-format retail or pharmacy.
• Strong commercial acumen & confidence working with KPIs, dept. reports, sales results & performance targets.
• A natural, energetic motivator who brings accountability & positivity!
• A hands‑on, practical operator who leads by example and isn't afraid to get stuck into the physical side of retail.
• Strong tech skills: confidence navigating reporting & stock systems & software.
• Forward-thinking when it comes to ordering, promotional planning, stock levels and merchandising execution.
• A genuine interest in health, wellbeing and product education.
• Certificate II and Certificate III in Community Pharmacy (S2 and S3 pharmacy-related training/dispensary competencies) – completed or willingness to obtain as required. A strong understanding of pharmacy products, dispensing support and compliance is essential.

WHAT'S IN IT FOR YOU?

• $67,000–$70,000 + Superannuation.
• Fantastic product perks & access to an extensive range of health & lifestyle products.
• Flexible roster structure: let's aim for your perfect world..!
• Ongoing monthly training and regular head office support.
• Opportunities to attend national conferences based on performance.
• The backing of a successful franchise network with an established, high-performing store.

If you're a high-energy retail leader who loves people, thrives on results, enjoys a challenge and can juggle a dozen things without losing your sense of humour, we'd LOVE to hear from you!