Retail Manager

BTYT GROUP PTY LTD; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

BTYT Group Pty Ltd, trading as Sushi Hills, is seeking an experienced Retail Manager to oversee daily store operations in Pennant Hills, NSW. You will manage staff, inventory, and customer service, while driving sales performance and maintaining high food retail standards.

The role requires 2–3 years in retail management, strong leadership, budgeting and POS proficiency, with flexible hours including weekends and public holidays. Opportunities for career growth exist as the business expands.

Qualifications

• 2–3 years of relevant experience in retail management or supervisory role.
• Proven record of achieving sales targets and leading a team.
• Strong knowledge of inventory management, merchandising and POS systems.
• Solid budgeting and reporting skills; financial awareness.

Responsibilities

• Manage overall retail operations including opening/closing procedures.
• Review and optimize sushi and takeaway menu offerings based on demand.
• Set and monitor sales targets; analyze reports to identify opportunities.
• Recruit, train, roster and supervise store staff.
• Plan stock levels, orders, deliveries and inventory control.
• Develop pricing, promotions and product displays to boost sales.
• Manage supplier relationships and negotiate terms.
• Prepare and manage the store budget; monitor profit margins.
• Oversee cash handling, POS operation and daily reconciliation.
• Handle customer enquiries and feedback to high standards.

Skills

Retail management experience

Sales target achievement

Team leadership

Inventory management

Customer service

Communication and problem-solving

Flexibility (weekends/holidays)

Education

Diploma or higher in Business/Management/Hospitality/Retail

Tools

Microsoft Office

POS systems

Inventory management software

Job description

BTYT Group Pty Ltd, trading as Sushi Hills, is an established sushi takeaway business located in Pennant Hills, NSW. We are seeking an experienced Retail Manager to oversee our daily store operations, manage staff and inventory, drive sales performance and maintain high standards of customer service and food retail operations.

Key responsibilities

• Manage the overall retail operations of the store, including opening and closing procedures
• Review and manage the range of sushi and takeaway menu offerings based on customer preferences, sales trends and demand, while maintaining appropriate product availability and customer service standards
• Set, monitor and achieve sales targets, and analyse sales and trading reports to identify opportunities
• Recruit, train, roster, supervise and evaluate store staff, including counter and kitchen staff
• Plan and manage stock levels, supplier orders, deliveries and inventory control to ensure product availability, freshness and minimal wastage
• Develop and implement product display, pricing and promotional strategies to improve sales and customer satisfaction
• Manage supplier and vendor relationships, and negotiate pricing and delivery terms
• Prepare and manage the store budget, control costs and monitor profit margins
• Oversee cash handling, POS operation and daily financial reconciliation
• Handle customer enquiries, feedback and complaints to a high standard

About you

• 2–3 years of relevant experience in retail management, store management or a similar supervisory role, preferably within food retail, takeaway or hospitality operations
• Proven record of achieving sales targets and leading a team
• Strong knowledge of inventory management, merchandising and POS systems
• Solid financial, budgeting and reporting skills
• Excellent communication, leadership and problem-solving skills
• Ability to work flexible hours, including weekends and public holidays
• Proficiency in Microsoft Office and retail or inventory management software
• Diploma or higher qualification in Business, Management, Hospitality, Retail or a related field
• A supportive, friendly team environment
• Opportunities for career development as the business grows

About us

BTYT Group Pty Ltd, trading as Sushi Hills, is an established sushi takeaway business located in Pennant Hills, NSW.