Retail Manager

Chanda Fruits Pty Ltd T/A Best Fruit At Mosman; Sydney; On-site; AUD 75,000 - 85,000; Full time

Job summary

Chanda Fruits Pty Ltd T/A Best Fruit At Mosman is seeking an experienced Retail Manager to lead the Mosman store operations, teams, and supplier relations. You will oversee purchasing, stock planning, pricing and merchandising to maximise profitability.

The role requires strong leadership, excellent customer service, and solid knowledge of food safety and WHS requirements in a busy fresh-fruit environment. Full-time, Sydney area.

Qualifications

• Diploma in Management or equivalent is preferred.
• 3+ years managing a fruit/vegetable retail operation.
• Experience with supplier negotiations and stock management.
• Knowledge of food safety and WHS requirements.
• Strong leadership and customer service skills.
• Ability to drive store profitability.

Responsibilities

• Plan, organise and control day-to-day store operations.
• Develop retail procedures, sales strategies and customer service standards.
• Manage purchasing, replenishment and stock planning.
• Negotiate with suppliers and manage pricing.
• Monitor sales, prepare reports and drive revenue growth.
• Oversee budgets, costs and profitability.
• Recruit, train and supervise staff.
• Maintain store presentation and merchandising.
• Ensure compliance with food safety and WHS.

Skills

Leadership

Communication

Organisational skills

Problem-solving

Customer service

Food safety knowledge

Education

Diploma in Management

3+ years retail management experience

Job description

About Us

Best Fruit at Mosman, operated by Chanda Fruits Pty Ltd, is a fresh produce retail business located in Mosman, NSW. We are dedicated to providing customers with quality fresh fruits, vegetables and other grocery products while maintaining high standards of customer service, product freshness and store presentation.

Location:

Mosman NSW 2088

Employment Type:

Full-Time

Salary:

$75,000 to $85,000 per annum

Key Duties and Responsibilities

• Planning, organising and controlling the day-to-day operations of the fruit and vegetable retail store to ensure efficient business performance.
• Developing and implementing retail operational procedures, sales strategies and customer service standards to improve store performance and profitability.
• Managing the purchasing, ordering and replenishment of fresh fruits, vegetables and other retail products, including determining product ranges and stock requirements based on customer demand and seasonal availability.
• Establishing and maintaining relationships with fresh produce wholesalers, distributors and other suppliers, including negotiating product pricing and supply arrangements.
• Monitoring product quality, freshness and shelf life, and implementing stock rotation procedures to minimise spoilage, wastage and inventory losses.
• Determining product pricing strategies, promotional offers and merchandising arrangements based on purchasing costs, profit margins, market trends, seasonal availability and customer demand.
• Monitoring daily sales, preparing sales reports and analysing business performance to identify opportunities for revenue growth and operational improvements.
• Managing store budgets, purchasing costs and operational expenditure to maintain profitability and achieve business objectives.
• Recruiting, training, supervising and evaluating retail staff, including allocating duties, preparing work rosters and monitoring employee performance.
• Overseeing store presentation, product displays and merchandising standards to ensure an attractive and organised shopping environment.
• Managing customer enquiries, resolving complaints and implementing strategies to maintain high levels of customer satisfaction and repeat business.
• Ensuring compliance with applicable food safety, hygiene, workplace health and safety and retail industry regulations.
• Overseeing cash handling, point-of-sale operations, daily sales reconciliation and financial recordkeeping.
• Monitoring market trends, seasonal produce availability and customer purchasing preferences to support effective stock planning and product selection.

Qualifications and Experience

• Minimum Diploma in Management, Business Management or a related field, or at least three years of relevant experience in lieu of formal qualifications.
• Demonstrated experience of at least 1-2 year’s managing retail store operations, preferably within the fresh produce, grocery, supermarket or food retail industry.
• Strong knowledge of fresh produce handling, inventory control, stock rotation, product quality and wastage management.
• Proven experience in supplier negotiations, purchasing, stock ordering and retail pricing.
• Demonstrated ability to supervise, train and manage retail staff effectively.
• Sound understanding of retail budgeting, sales reporting, cost control and operational management.
• Strong leadership, communication, organisational and problem-solving skills.
• Excellent customer service skills and the ability to manage customer relationships professionally.
• Knowledge of relevant food safety, hygiene and workplace health and safety requirements.
• Ability to work independently, manage competing priorities and make sound operational decisions in a fast-paced retail environment.

Only shortlisted applicants will be contacted.

Application questions:

1. How many years of experience do you have as a Retail Manager?

2. Do you have previous experience managing a fruit and vegetable store, grocery store, supermarket or similar food retail business?

3. What qualifications do you hold in Retail Management, Business Management or a related field?

4. Do you have experience in fresh produce purchasing, supplier negotiations and inventory management?