Retail Store Manager - Fresh Produce & Grocery

Frootz on Parade; Melbourne; On-site; AUD 82,000 - 86,000; Full time

Job summary

Frootz on Parade in Fitzroy North, Melbourne VIC, is seeking an experienced Retail Store Manager to lead our fresh produce and grocery team. This full-time role reports to the Director and covers daily operations, inventory, pricing, online orders and customer service.

You will manage stock, coordinate suppliers, plan rosters, drive sales, implement promotions, ensure food-safety and WHS compliance, and prepare regular performance reports for the Director.

Qualifications

• At least 1 year of demonstrated experience managing a retail store or substantial retail department.
• Diploma or higher qualification in business, retail management or a related field, or substantial relevant retail-management experience.
• Experience supervising employees, preparing rosters and providing staff training.
• Strong knowledge of inventory management, purchasing, pricing and supplier coordination.
• Experience monitoring sales, expenses, margins and store performance.
• Understanding of fresh produce, grocery or perishable retail products.
• Strong communication, leadership and customer-service skills.
• Good organisational skills and the ability to manage competing operational priorities.
• Experience using point-of-sale, inventory and online-ordering systems.
• Ability to work independently and report to the business owner.
• Availability to work across a retail roster, including some weekends and early starts.

Responsibilities

• Plan and oversee daily store operations.
• Manage product range, stock levels and store presentation.
• Monitor stock movement and minimise wastage.
• Coordinate purchasing and maintain relationships with growers and suppliers.
• Negotiate purchasing terms and arrange timely stock delivery.
• Review product costs and assist with setting retail prices and promotions.
• Monitor sales performance, operating expenses, labour costs, margins and store budgets.
• Maintain accurate inventory, sales and financial records.
• Recruit, roster, train and supervise retail staff.
• Allocate duties and monitor employee performance.
• Establish and maintain high standards of customer service and resolve concerns.
• Oversee online orders, customer collections and local delivery operations.
• Ensure compliance with food-safety, WHS and retail requirements.
• Prepare regular operational and performance reports for the Director.
• Identify opportunities to improve sales, reduce wastage and efficiency.

Skills

Retail store management

Staff supervision

Inventory management

Supplier coordination

Customer service

Pricing & promotions

Education

Diploma or higher in business/retail management

Tools

POS system

Inventory software

Online ordering systems

Job description

Retail Store Manager - Fresh Produce & Grocery

Vacancy Listing Dates 26/10/2026 to 23/11/2026
Please Quote Reference Number 19077

• Fitzroy North, Melbourne VIC
• Full-time, ongoing position
• $82,000–$86,000 per annum plus superannuation

About the business

Frootz on Parade, operated by The Trustee for VIP JIN FITZROY TRUST, is an independent fresh produce and grocery retailer located in Fitzroy North.

We offer a broad range of quality fruit, vegetables and grocery products through our physical store and online ordering service. Our customers can shop in-store or place orders online for collection or local delivery.

We are seeking an experienced Retail Store Manager to oversee the daily operations of the store and lead our retail team.

About the role

Reporting to the Director, the Retail Store Manager will be responsible for organising and controlling the day-to-day operations of the store.

This is a full-time leadership position with responsibility for staff management, supplier coordination, inventory, pricing, customer service, store presentation, online orders and overall store performance.

Key responsibilities

• Plan, coordinate and oversee the daily operation of the store.
• Manage the product range, stock levels, stock rotation, product freshness and store presentation.
• Monitor stock movement, minimise wastage and ensure the availability of key product lines.
• Coordinate purchasing and maintain effective relationships with growers, wholesalers and other suppliers.
• Negotiate purchasing terms and arrange the timely delivery of stock.
• Review product costs, assist with setting retail prices and implement approved romotional activities.
• Monitor sales performance, operating expenses, labour costs, margins and store budgets.
• Maintain accurate inventory, sales and financial transaction records.
• Recruit, roster, train, supervise and support retail employees.
• Allocate duties, monitor employee performance and maintain appropriate staffing levels.
• Establish and maintain high standards of customer service and resolve customer concerns.
• Oversee online orders, customer collections and local delivery operations.
• Ensure the store complies with food-safety, workplace health and safety and other relevant retail requirements.
• Prepare regular operational and performance reports for the Director.
• Identify opportunities to improve sales, reduce wastage and strengthen the overall efficiency of the store.

About you

To be suitable for this position, you should have:

• At least one year of demonstrated experience managing a retail store or a substantial retail department.
• A relevant diploma or higher qualification in business, retail management or a related field, or substantial relevant retail-management experience.
• Experience supervising employees, preparing rosters and providing staff training.
• Strong knowledge of inventory management, purchasing, pricing and supplier coordination.
• Experience monitoring sales, expenses, margins and store performance.
• A sound understanding of fresh produce, grocery or other perishable retail products.
• Strong communication, leadership and customer-service skills.
• Good organisational skills and the ability to manage competing operational priorities.
• Experience using point-of-sale, inventory and online-ordering systems.
• The ability to work independently and report effectively to the business owner.
• Availability to work across a retail roster, including some weekends and early starts.

Experience in a fresh produce, grocery, supermarket or similar food-retail environment will be highly regarded.

What we offer

• A permanent full-time position with an established local retail business.
• A salary of $82,000 - $86,000 per annum plus superannuation, depending on qualifications and experience.
• The opportunity to lead the daily operations of a busy fresh produce and grocery store.
• A supportive working environment with responsibility and operational autonomy.