Retail Manager

The Constant Pty Ltd; Sydney; On-site; AUD 75,000 - 85,000; Full time

Benefits offered by this job

Superannuation

Job summary

Flashh is a growing and established men's and women's fashion retailer with three busy stores across Western and South-Western Sydney. The Retail Manager will drive day-to-day performance, collaborate with store teams, and ensure top-notch customer experience across Bonnyrigg, Minto and Stanhope Gardens locations.

Key responsibilities include leading teams, boosting sales, monitoring KPIs, and maintaining visual standards while coordinating staffing and development across three stores.

Qualifications

• Proven experience as a Retail Manager, Store Manager or Senior Retail Supervisor.
• Experience managing a busy, high-volume retail environment.
• Strong sales and customer service skills.
• Demonstrated ability to lead, coach and motivate a team.
• Excellent communication and interpersonal skills.
• Strong commercial awareness and an understanding of retail KPIs.
• Good organisational and time-management skills.
• Experience with rostering, stock management and retail operations.
• A positive, energetic and hands-on approach.
• Flexibility to work across three store locations when required.

Responsibilities

• Lead, motivate and develop retail staff across all stores.
• Take primary responsibility for the performance of the busy Bonnyrigg store.
• Drive sales, profitability and achievement of monthly and annual targets.
• Monitor store KPIs, sales performance and staff productivity.
• Develop strategies to increase sales and improve store performance.
• Deliver exceptional customer service and ensure customers receive a positive shopping experience.
• Coach staff in selling techniques, product knowledge, customer service and conversion.
• Manage staff rosters, attendance, leave and day-to-day staffing requirements.
• Assist with recruitment, onboarding, training and performance management.
• Maintain high standards of presentation, visual merchandising and store cleanliness.

Skills

Retail management

Sales

Customer service

Leadership

Communication

Interpersonal skills

Team motivation

Organisational skills

Time-management

Rostering

Stock management

Retail operations

Job description

As Retail Manager, you will take responsibility for the day-to-day performance and operations of our stores, working closely with store teams to achieve sales targets, maintain high visual merchandising standards and deliver an outstanding customer experience. The role will have a strong focus on Bonnyrigg, while also supporting and overseeing the Minto and Stanhope Gardens locations.

Key responsibilities

• Lead, motivate and develop retail staff across all stores
• Take primary responsibility for the performance of the busy Bonnyrigg store
• Drive sales, profitability and achievement of monthly and annual targets
• Monitor store KPIs, sales performance and staff productivity
• Develop strategies to increase sales and improve store performance
• Deliver exceptional customer service and ensure customers receive a positive shopping experience
• Coach staff in selling techniques, product knowledge, customer service and conversion
• Manage staff rosters, attendance, leave and day-to-day staffing requirements
• Assist with recruitment, onboarding, training and performance management
• Maintain high standards of presentation, visual merchandising and store cleanliness

About you

• Proven experience as a Retail Manager, Store Manager or Senior Retail Supervisor
• Experience managing a busy, high-volume retail environment
• Strong sales and customer service skills
• Demonstrated ability to lead, coach and motivate a team
• Excellent communication and interpersonal skills
• Strong commercial awareness and an understanding of retail KPIs
• Good organisational and time-management skills
• Experience with rostering, stock management and retail operations
• A positive, energetic and hands-on approach
• Flexibility to work across three store locations when required

About us

Flashh is a growing and established men's and women's fashion retailer with three busy stores across Western and South-Western Sydney and we also run casual leasing in different shopping center all over Sydney.

• $75,000 – $85,000 + Superannuation, depending on experience
• Opportunity to lead a growing menswear retail business
• A key leadership role with responsibility across three busy stores
• Strong focus on career development and team growth
• A dynamic and supportive working environment