Retail Manager

UD COMPANY PTY LTD; Somerset Regional; On-site; AUD 79,000 - 89,000; Full time

Job summary

GRG Holdings pty ltd trading as JAstron HARLIN, HARLIN Qld 4314, seeks an experienced Retail Manager to oversee daily store operations. You will supervise staff, manage stock and suppliers, monitor sales performance and support purchasing while ensuring a high standard of customer service.

The successful candidate will contribute to maintaining an orderly, well‑presented retail environment and drive revenue growth through effective pricing, promotions and engagement with customers.

Qualifications

• Must have AQF Diploma or higher qualification relevant to the position.
• Minimum of 1 year of experience in retail management.
• Ability to analyse sales information and implement strategies to improve performance.
• Strong customer service, communication and problem-solving skills.
• Excellent organisational and time-management abilities.
• Ability to work independently and manage competing priorities.

Responsibilities

• Oversee daily retail operations, ensuring efficient store performance and customer service standards.
• Manage purchasing and stock levels, including ordering products and coordinating with suppliers.
• Develop and implement sales, marketing and promotional strategies to support revenue growth and engagement.
• Monitor sales performance and assist with pricing decisions based on market conditions.
• Provide customer service, respond to product enquiries and resolve complaints professionally.
• Supervise, train and roster staff to maintain workplace standards.
• Maintain financial and operational records and assist with budgeting and reporting.
• Ensure compliance with workplace health and safety requirements and keep the store clean and well-presented.

Skills

Customer service

Communication

Problem solving

Education

AQF Diploma or higher

Job description

Job Type: Permanent position | Full time position

Job Description

Job Advertisement: Retail Manager Company Name:GRG Holdings pty ltd Trading Name: Astron HARLIN Location: HARLIN, Qld 4314 Job Type: Full-time Salary: $79,000 - $89,000 per annum About Us GRG Holdings pty ltd trading as JAstron HARLIN is a retail business based in HARLIN, Qld 4314.

The business is servo. and friendly service while maintaining efficient day-to-day retail operations. We are committed to maintaining a well‑organised store environment and delivering a positive customer experience.

Position Overview

We are seeking an experienced Retail Manager to oversee the daily operations of the business. The role involves supervising staff, managing stock and suppliers, monitoring sales performance, assisting with purchasing and maintaining high customer service standards.

The successful candidate will contribute to the efficient operation and ongoing performance of the retail business. What You’ll

Be Responsible For

• Oversee daily retail operations, ensuring efficient store performance, product availability and appropriate customer service standards.
• Manage purchasing and stock levels, including ordering products, coordinating with suppliers and maintaining accurate inventory records.
• Develop and implement sales, marketing and promotional strategies to support revenue growth and customer engagement.
• Monitor sales performance and assist with pricing decisions by reviewing sales information and market conditions.
• Provide customer service, respond to product enquiries and resolve customer complaints in a professional manner.
• Supervise, train and roster staff, ensuring employees perform their responsibilities effectively and maintain workplace standards.
• Maintain financial and operational records, monitor business expenses and assist with budgeting and reporting requirements.
• Ensure compliance with workplace health and safety requirements and maintain a clean, safe and well‑presented retail environment.

Essential Criteria

• AQF Diploma, Advanced Diploma, Associate Degree or higher qualification, or an equivalent qualification relevant to the position.
• Minimum of 1 year of relevant experience in retail management.
• Ability to analyse sales information and implement strategies to improve business performance.
• Strong customer service, communication and problem‑solving skills.
• Excellent organisational and time‑management abilities.
• Ability to work independently, manage competing priorities and make effective operational decisions.

Why Join Us?

• Competitive annual salary of $79,000 - $89,000, commensurate with skills and experience.
• Full‑time employment with opportunities for long‑term career development.
• Supportive and professional retail working environment.
• Opportunity to take responsibility for the operation and performance of the business.
• Customer‑focused workplace with opportunities to contribute to the ongoing development of the retail operation.