RETAIL MANAGER

Your Chemist Shop Top Ryde; Ryde; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Career development

Dynamic team environment

Leadership role

Job summary

Your Chemist Shop Top Ryde in NSW is seeking a motivated Retail Manager to lead day-to-day store operations, drive sales, and deliver an exceptional customer experience. You will manage stock, merchandising, promotions and inventory while developing a high-performing team.

As a senior retail leader, you will oversee rostering, recruitment, onboarding and staff training, ensuring compliance and high store standards in a busy pharmacy retail environment.

Qualifications

• Senior retail experience
• Strong leadership and people-management skills
• Commercially minded and target-driven
• Excellent communication and customer service skills
• Organised, proactive and able to multitask
• Strong understanding of stock management and visual merchandising
• Ability to coach and motivate a team to achieve results
• Comfortable working in a busy retail environment

Responsibilities

• Lead, motivate and develop the retail team
• Drive sales, KPIs and overall store performance
• Deliver exceptional customer service and build strong customer relationships
• Manage stock levels, merchandising, promotions and inventory
• Monitor and improve department performance
• Ensure the store is presented to a high standard at all times
• Manage rosters and staff performance
• Assist with recruitment, onboarding and staff training
• Implement promotional campaigns and maximise sales opportunities
• Monitor stock loss, short-dated stock and dead stock
• Ensure store policies, procedures and compliance requirements are followed
• Work closely with the Pharmacist Manager and business owners to achieve store objectives

Skills

Senior retail experience

Leadership

People management

Customer service orientation

Stock management

Job description

We are looking for an motivated and customer-focused Retail Manager to join our team at Your Chemist Shop Top Ryde.

This is an exciting opportunity for a strong retail leader who has a passion for customer service, team development and achieving sales results.

Retail Manager – Your Chemist Shop Top Ryde

Your Chemist Shop Top Ryde | Full-Time

We are looking for an motivated and customer-focused Retail Manager to join our team at Your Chemist Shop Top Ryde.

This is an exciting opportunity for a strong retail leader who has a passion for customer service, team development and achieving sales results.

About the Role

As Retail Manager, you will be responsible for the day-to-day retail operations of the store, ensuring an exceptional customer experience while driving sales, profitability and team performance.

Key responsibilities include:

• Lead, motivate and develop the retail team
• Drive sales, KPIs and overall store performance
• Deliver exceptional customer service and build strong customer relationships
• Manage stock levels, merchandising, promotions and inventory
• Monitor and improve department performance
• Ensure the store is presented to a high standard at all times
• Manage rosters and staff performance
• Assist with recruitment, onboarding and staff training
• Implement promotional campaigns and maximise sales opportunities
• Monitor stock loss, short-dated stock and dead stock
• Ensure store policies, procedures and compliance requirements are followed
• Work closely with the Pharmacist Manager and business owners to achieve store objectives

About You

We are looking for someone who:

• Has senior retail experience
• Has strong leadership and people-management skills
• Is commercially minded and motivated by achieving targets
• Has excellent communication and customer service skills
• Is organised, proactive and able to multitask
• Has a strong understanding of stock management and visual merchandising
• Can coach and motivate a team to achieve results
• Is confident working in a busy retail environment

What We Offer

• A leadership role within an established pharmacy retail business
• Supportive and collaborative management
• Opportunity to make a genuine impact on store performance
• Career development and growth opportunities
• A dynamic and customer-focused working environment