Retail manager

BuildRight Construction AU

Perth

On-site

AUD 65,000 - 95,000

Full time

14 days+

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Job summary

Ourclient seeks an experienced Retail Manager to oversee daily operations of a busy hospitality business in Western Australia. This role suits a motivated professional with strong leadership and business management skills, offering long-term career development.

The successful candidate will manage store performance, lead and develop staff, maintain high customer service standards, oversee inventory and financial performance, and ensure workplace and foodsafety compliance.

Qualifications

Minimum 2 years of full-time experience as Retail Manager, Café Manager or similar hospitality management role.
Experience managing a high-volume hospitality or retail operation.
Experience supervising and leading a team of 10 or more employees.

Responsibilities

Manage the day-to-day operations of the business.
Lead and supervise a store team and coaching staff.
Monitor sales performance and profitability.
Control labour costs and operating expenses.
Prepare and manage staff rosters.
Recruit, onboard and train new employees.
Maintain high customer service standards.
Monitor inventory levels and coordinate stock purchasing.
Conduct regular stock takes and minimise wastage.
Maintain supplier relationships and ensure food safety compliance.

Skills

Leadership

Customer service

Communication

Problem solving

Staff management

Training/mentoring

Education

Hospitality/Business/Management qualification

Relevant qualification advantageous

Tools

POS systems

Microsoft Office

Job description

OurclientisseekinganexperiencedRetailManagertooverseethedailyoperationsofabusyhospitalitybusinessinWesternAustralia.Thisisanexcellentopportunityforamotivatedhospitalityprofessionalwithstrongleadershipandbusinessmanagementskillstojoinagrowingorganisationofferinglong-termcareerdevelopment.

Thesuccessfulcandidatewillberesponsibleformanagingstoreperformance,leadinganddevelopingstaff,maintaininghighcustomerservicestandards,overseeinginventoryandfinancialperformance,andensuringcompliancewithworkplaceandfoodsafetyregulations.

The Opportunity

Key Responsibilities

Managetheday-to-dayoperationsofthebusiness
Leadandsupervisedailystoreactivities
Monitorsalesperformanceandprofitability
Controllabourcostsandoperatingexpenses
Prepareandmanagestaffrosters
Recruit,onboardandtrainnewemployees
Providecoaching,mentoringandperformancemanagement
Maintainhighcustomerservicestandards
Handlecustomerenquiriesandresolvecomplaintsprofessionally
Monitorinventorylevelsandcoordinatestockpurchasing
Conductregularstocktakesandminimisewastage
Maintainsupplierrelationships
Analysesalesreportsandidentifybusinessimprovementopportunities
Implementstrategiestoincreaserevenueandoperationalefficiency
Ensurefoodquality,presentationandserviceconsistency
Maintainworkplacehealthandsafetystandards
Ensurecompliancewithfoodsafetyregulationsandcompanypolicies
Maintainaccuratebusinessandoperationalrecords
Supportcontinuousbusinessgrowthandteamdevelopment

Requirements & Eligibility

Minimum2yearsoffull-timeexperienceasaRetailManager,CaféManagerorsimilarhospitalitymanagementrole
Experiencemanagingahigh-volumehospitalityorretailoperation
Experiencesupervisingandleadingateamof10ormoreemployees
Experiencepreparingstaffrostersandmanaginglabourcosts
Experiencewithinventorycontrolandpurchasing
Strongfinancialmanagementandsalesanalysisskills
Excellentleadershipandpeoplemanagementabilities
Strongcommunicationandcustomerserviceskills
Abilitytoresolveproblemsandmakesoundbusinessdecisions
ExperienceusingPOSsystemsandMicrosoftOffice
Knowledgeoffoodsafetyandworkplacehealthandsafetyrequirements
Abilitytoworkweekends,eveningsandpublicholidays
RelevantqualificationinHospitality,BusinessorManagementisadvantageous
FoodSafetySupervisorCertificateisdesirable
FirstAidCertificateisdesirable
ExperiencewithhospitalityPOSsystemsisanadvantage
Experienceopeningnewstoresormanagingmultiplelocationsisadvantageous
Suitableoverseasapplicantsareencouragedtoapply

Special Instructions

Employersponsorshipisavailableforeligiblecandidates.

Managetheday-to-dayoperationsofthebusiness
Leadandsupervisedailystoreactivities
Monitorsalesperformanceandprofitability
Controllabourcostsandoperatingexpenses
Prepareandmanagestaffrosters
Recruit,onboardandtrainnewemployees
Providecoaching,mentoringandperformancemanagement
Maintainhighcustomerservicestandards
Handlecustomerenquiriesandresolvecomplaintsprofessionally
Monitorinventorylevelsandcoordinatestockpurchasing
Conductregularstocktakesandminimisewastage
Maintainsupplierrelationships
Analysesalesreportsandidentifybusinessimprovementopportunities
Implementstrategiestoincreaserevenueandoperationalefficiency
Ensurefoodquality,presentationandserviceconsistency
Maintainworkplacehealthandsafetystandards
Ensurecompliancewithfoodsafetyregulationsandcompanypolicies
Maintainaccuratebusinessandoperationalrecords
Supportcontinuousbusinessgrowthandteamdevelopment

Minimum2yearsoffull-timeexperienceasaRetailManager,CaféManagerorsimilarhospitalitymanagementrole
Experiencemanagingahigh-volumehospitalityorretailoperation
Experiencesupervisingandleadingateamof10ormoreemployees
Experiencepreparingstaffrostersandmanaginglabourcosts
Experiencewithinventorycontrolandpurchasing
Strongfinancialmanagementandsalesanalysisskills
Excellentleadershipandpeoplemanagementabilities
Strongcommunicationandcustomerserviceskills
Abilitytoresolveproblemsandmakesoundbusinessdecisions
ExperienceusingPOSsystemsandMicrosoftOffice
Knowledgeoffoodsafetyandworkplacehealthandsafetyrequirements
Abilitytoworkweekends,eveningsandpublicholidays
RelevantqualificationinHospitality,BusinessorManagementisadvantageous
FoodSafetySupervisorCertificateisdesirable
FirstAidCertificateisdesirable
ExperiencewithhospitalityPOSsystemsisanadvantage
Experienceopeningnewstoresormanagingmultiplelocationsisadvantageous
Suitableoverseasapplicantsareencouragedtoapply