Retail Manager

Deli Plus; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

Deli Plus Co Pty Ltd is seeking an experienced Retail Manager to lead daily shop operations in Melbourne, oversee staff, and drive sales through effective inventory management and promotions.

The role requires strong leadership, excellent communication, and a solid understanding of retail financial controls to ensure a high standard of customer service and store performance.

Qualifications

• Minimum 2 years in retail management or supervision.
• Bachelor's degree in Commerce, Business, or related field (desirable).
• Strong organisational, leadership, and communication skills.
• Experience with inventory systems and POS platforms.
• Understanding of retail operations, customer service, and financial control.
• Ability to work in a fast-paced, customer-facing environment.

Responsibilities

• Oversee day-to-day shop operations and supervise staff.
• Manage inventory levels and stock control processes.
• Develop purchasing strategies, pricing policies, and marketing plans.
• Coordinate in-store promotions and campaigns to drive sales.
• Provide expert product knowledge and customer assistance.
• Monitor financial transactions and maintain sales records.
• Recruit, train, and evaluate store staff.
• Ensure compliance with health, safety and hygiene regulations.

Skills

Retail management

Leadership

Communication

Inventory management

Customer service

Fast-paced environment

Education

Bachelor’s degree in Commerce/Business

Tools

POS platforms

Inventory systems

Job description

About Us

Deli Plus Co Pty Ltd is a vibrant and growing retail delicatessen offering premium quality gourmet foods, specialty products, and exceptional customer service. We are dedicated to delivering a high standard of retail experience to our local community and are now seeking an experienced and enthusiastic Retail Manager to join our team and help lead the next phase of our growth.

About the Role

As our Retail Manager, you will be responsible for overseeing the day-to-day operations of the shop, supervising staff, managing inventory, coordinating marketing activities, and ensuring smooth and efficient store performance. This is a hands-on leadership role ideal for a driven individual with strong retail and business acumen.

Key Responsibilities

1. Manage product selection and inventory levels to ensure optimal stock availability and diversity.
2. Develop and implement purchasing strategies, pricing policies, and marketing initiatives aligned with business goals.
3. Coordinate in-store promotions and advertising campaigns to drive sales and customer engagement.
4. Provide customers with expert product knowledge, assistance, and after-sales support.
5. Monitor financial transactions and maintain accurate stock and sales records.
6. Prepare and manage the store budget, control costs, and monitor financial performance.
7. Recruit, train, supervise, and evaluate staff to maintain a high-performing and customer-focused team.
8. Ensure the store complies with all relevant health, safety, and hygiene regulations.

Skills & Experience

1. At least 2 years of experience in a retail management or supervisory role.
2. Bachelor’s degree in Commerce, Business, or a related field (desirable).
3. Strong organisational, leadership, and communication skills.
4. Proficiency in inventory systems and point-of-sale platforms.
5. Sound understanding of retail operations, customer service, and financial control.
6. Ability to work in a fast-paced, customer-facing environment.

Applications close: 30/9/2025