Retail Manager

Brian Morgan Pty Ltd; Melbourne; Presencial; AUD 72.000 - 88.000; Jornada completa

Descripción de la vacante

Brian Morgan Perfumes Pty Ltd is seeking an experienced Retail Manager to oversee the daily operations of its perfume retail store. The role focuses on driving sales growth, premium customer service, and efficient business operations within a luxury fragrance retail environment.

The successful candidate will plan product mix, manage inventory, lead a team, and maintain brand standards while delivering an exceptional shopping experience. Weekend work and strong leadership are essential.

Formación

• Diploma or equivalent in retail management or related field.
• Experience leading teams in luxury retail, cosmetics or fragrance.
• Strong knowledge of retail operations and sales strategies.
• Excellent leadership and team management abilities.
• Outstanding communication and interpersonal skills.
• Ability to analyse sales data and make strategic decisions.
• Attention to detail in visual merchandising and presentation.

Responsabilidades

• Plan and manage product mix with stock levels aligned to demand and seasonality.
• Develop pricing and promotions to maximise sales and profitability.
• Deliver premium customer service and fragrance guidance.
• Monitor sales performance and prepare reports for decisions.
• Manage inventory, stocktakes, and loss prevention procedures.
• Lead budgeting, financial planning and cost control.
• Recruit, train, supervise and mentor staff.
• Conduct performance reviews and training to improve skills.
• Ensure safety compliance and maintain a premium retail environment.
• Oversee visual merchandising reflecting brand identity.
• Liaise with suppliers to maintain stock availability and terms.

Conocimientos

Retail operations

Sales strategy

Leadership

Customer service

Data analysis

Organization

Visual merchandising

Educación

Diploma in Retail Management

Descripción del empleo

Position Title: Retail Manager

Company: Brian Morgan Perfumes Pty Ltd

Employment Type: Full-time (Minimum 38 hours per week)

Location: Melbourne VIC 3000

Salary: $80,000.00 + Superannuation

About the Role

Brian Morgan Perfumes Pty Ltd is seeking an experienced and motivated Retail Manager to oversee the daily operations of its perfume retail store. The successful candidate will be responsible for managing store performance, driving sales growth, maintaining premium customer service standards, and ensuring efficient business operations within a luxury fragrance retail environment.

Key Responsibilities

• Plan and manage the store’s product mix, ensuring optimal stock levels of perfumes, gift sets, and related accessories in line with customer demand and seasonal trends.
• Develop and implement effective pricing, promotional, and marketing strategies to maximise sales and profitability, including in-store promotions and brand campaigns.
• Deliver exceptional customer service by assisting customers with fragrance selection, providing product knowledge, and creating a premium shopping experience.
• Monitor sales performance, analyse trends, and prepare reports to support business decision-making and improve operational efficiency.
• Manage inventory control systems, conduct stocktakes, and minimise stock loss through effective procedures and controls.
• Lead budgeting, financial planning, and cost control to ensure the store meets revenue targets and maintains profitability.
• Recruit, train, supervise, and mentor retail staff, ensuring high levels of performance, product knowledge, and customer engagement.
• Conduct staff performance reviews and implement training programs to enhance sales techniques and customer service skills.
• Ensure compliance with workplace health and safety regulations and maintain a clean, safe, and visually appealing retail environment.
• Oversee visual merchandising standards, ensuring displays reflect brand identity and maximise customer engagement.
• Liaise with suppliers and fragrance distributors to maintain stock availability and negotiate favourable terms where applicable.

Essential Requirements

• Diploma in Retail Management or a related field (or equivalent experience).
• Minimum of one (1) year experience as a Retail Manager or in a similar supervisory role, preferably in luxury retail, cosmetics, or fragrance industry.

Skills and Competencies

• Strong knowledge of retail operations and sales strategies.
• Excellent leadership and team management skills.
• Outstanding communication and interpersonal abilities.
• Customer-focused approach with strong sales skills.
• Ability to analyse sales data and make strategic business decisions.
• Strong organisational and problem-solving skills.
• Attention to detail, particularly in visual merchandising and product presentation.

Additional Requirements

• Must hold valid working rights in Australia.
• Flexibility to work weekends and public holidays as required.