Retail Manager

Sociable Tech; Cairns Regional; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Competitive salary + superannuation

Job summary

Grocery Mart Pty Ltd, trading as Grocery Mart / Friendly Grocer Cairns, is seeking an experienced Retail Manager to lead its Cairns North store. You will oversee daily operations, staff, stock control, purchasing, and supplier relationships to ensure a smooth, profitable retail experience for local customers.

The role emphasizes merchandising, pricing, sales performance, and exceptional customer service, with leadership responsibilities for rostering and staff development in a hands-on

Qualifications

• Minimum Diploma level qualification in retail management, business, management or a related field.
• Relevant retail/grocery or supermarket management experience preferred.
• Experience supervising and managing employees and operations.

Responsibilities

• Oversee staff, stock control, purchasing, and supplier relationships.
• Merchandise, price, and manage store presentation to maximise sales.
• Monitor sales performance and control operational costs.
• Ensure customer service is of a high standard and issues are resolved promptly.
• Plan rosters, supervise staff, and ensure compliance with WHS and food safety.

Skills

Retail operations management

Staff supervision

Inventory and stock control

Purchasing and supplier management

Merchandising and product presentation

Sales and performance monitoring

Customer service management

Cash and POS management

Leadership and communication

Education

Diploma level qualification in retail management

Job description

Job Type: Permanent position | Full time position

Job Description

NATIONWIDE WORKFORCE Nationwide Workforce (Recruiter) on Behalf of GROCERY MART PTY LTD Business: GROCERY MART PTY LTD T/A Grocery Mart / Friendly Grocer Cairns Position: Retail Manager Location: 229 Sheridan Street, Cairns North QLD 4870 Employment Type: Full-time permanent Hours: 38 hours per week Salary: $80,000 per annum plus superannuation Position: Grocery Mart Pty Ltd t/a Grocery Mart ( also known as Friendly Grocer Store) is a privately owned supermarket business in Cairns North, Queensland. Business is focused on providing local customers with a convenient, reliable and friendly shopping experience. Business is looking for an experienced and motivated Retail Manager who can take responsibility for the overall operation of the supermarket and help to maintain high standards across all areas of the business.

The Retail Manager will play an important role in managing the day-to-day operations of the supermarket and ensuring the store runs efficiently, professionally and profitably. The successful applicant will be responsible for overseeing staff, stock control, purchasing, supplier relationships, merchandising, pricing, sales performance and customer service. The role will also involve monitoring business performance, manage operational costs and ensuring appropriate procedures are followed across the store.

This is a hands-on management position that requires strong leadership, organisation and decision-making skills. The Retail Manager will work closely with the business owners and staff to maintain smooth store operations, achieve sales and performance targets and provide a high standard of service to customers. The position is well suited to someone with previous experience in supermarket or retail management who is confident managing staff, stock, suppliers and the overall performance of a busy retail business.

Benefits Competitive salary of $80,000 per annum plus superannuation . Stable, full-time employment with a well-established local supermarket business. Opportunity to take ownership of day-to-day store operations and make a meaningful impact on business performance.

Supportive working environment with direct communication and involvement from the business owners. Opportunity to develop leadership, retail management and operational skills while growing with the business. Task & responsibilities Plan, organise and manage the day-to-day operations of the supermarket.

Develop and implement operational, purchasing, merchandising and sales strategies. Monitor store sales, expenses and overall financial and operational performance. Determine appropriate product ranges, stock levels and inventory requirements according to customer demand and sales trends.

Manage the purchasing and ordering of groceries, fresh produce, dairy products, beverages, frozen goods and other supermarket merchandise. Liaise and negotiate with franchiser suppliers and wholesalers regarding prices, product quality, availability and delivery arrangements. Monitor inventory levels and coordinate stocktaking, stock rotation and replenishment.

Ensure appropriate procedures are maintained to minimise damaged, expired and wasted stock. Plan and supervise product displays, merchandising arrangements and promotional activities. Establish and monitor product pricing in consideration of supplier costs, market conditions and business objectives.

Recruit, train, supervise and manage supermarket staff. Prepare staff rosters, allocate duties and monitor employee performance. Establish and maintain high standards of customer service.

Handle and resolve customer complaints, enquiries and service issues. Monitor cash handling, point-of-sale procedures and daily financial reconciliations. Implement store policies, operational procedures and loss-prevention measures.

Ensure the premises, displays and merchandise are maintained in a clean, safe and presentable condition. Ensure compliance with applicable workplace health and safety, food safety and retail operational requirements. Review sales trends, customer preferences and competitor activity to identify opportunities for business improvement.

Prepare and review operational, sales, staffing and inventory reports and report business performance to the owners/directors. Qualification & experience The successful applicant should have: Minimum Diploma level qualification in retail management, business, management or a related field; and/or relevant industry experience.

Relevant experience in retail, grocery or supermarket management will be preferred. Experience supervising and managing employees. Strong understanding of inventory management, purchasing and merchandising.

Experience managing sales performance and operational costs. Strong leadership, communication and organisational skills. Excellent customer service and problem-solving abilities.

Ability to work effectively in a busy supermarket environment. PR/Citizens will be preferred over other applicants. Skills Required Retail operations management Staff supervision and rostering Inventory and stock control Purchasing and supplier management Merchandising and product presentation Sales and performance monitoring Customer service management Cash and POS management Strong communication and leadership skills Ability to manage competing operational priorities

About Company Grocery Mart Pty Ltd is a privately owned supermarket business operating under the Grocery Mart / Friendly Grocer Cairns name in Cairns North, Queensland. Business is focused on providing local customers with a convenient, reliable and friendly shopping experience. Supermarket offers ...

Read more: https://workinitiatives.com.au/job/details? id=6353322

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