Retail Leader (2IC) — Full-Time, Career Growth Path

Universal Store; North Lakes; Sur place; AUD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Career development

Training programs

Team culture

Staff discounts

Favourable rosters

Ideas valued

Résumé du poste

Universal Store is seeking a driven retail leader to step into a Full-Time Second in Charge role at Westfield North Lakes. You will work closely with the Store Manager, mirroring many responsibilities and driving store performance.

The position runs Sunday–Thursday and offers opportunities for career development, training, and a strong team culture. Generous staff discounts and supportive roster patterns are provided.

Qualifications

• Previous leadership experience in retail (Shift Supervisor / 2IC).
• Strong sales focus with ability to motivate and lead a team.
• Warm, confident communicator with excellent customer service skills.
• Strong operational understanding — VM, stock, store standards.
• Flexible, hands-on, and thrives in a fast-paced environment.
• High attention to detail and commitment to brand presentation.

Responsabilités

• Lead store operations and team performance.
• Deliver exceptional customer experiences every day.
• Support and coach team to achieve sales targets.
• Execute VM and promotional directives.
• Assist with inventory management and stock insights.
• Lead by example and uphold Universal Store culture.

Connaissances

Leadership

Sales focus

Communication

Visual Merchandising

Stock management

Customer service

Attention to detail

Brand presentation

Description du poste

Universal Store is seeking a driven retail leader to step into a Full-Time Second in Charge role at Westfield North Lakes. You will work closely with the Store Manager, mirroring many responsibilities and driving store performance.

The position runs Sunday–Thursday and offers opportunities for career development, training, and a strong team culture. Generous staff discounts and supportive roster patterns are provided.