Assistant Store Manager - North Lakes

Universal Store; North Lakes; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Career development

Training programs

Team culture

Staff discounts

Favourable rosters

Ideas valued

Job summary

Universal Store is seeking a driven retail leader to step into a Full-Time Second in Charge role at Westfield North Lakes. You will work closely with the Store Manager, mirroring many responsibilities and driving store performance.

The position runs Sunday–Thursday and offers opportunities for career development, training, and a strong team culture. Generous staff discounts and supportive roster patterns are provided.

Qualifications

• Previous leadership experience in retail (Shift Supervisor / 2IC).
• Strong sales focus with ability to motivate and lead a team.
• Warm, confident communicator with excellent customer service skills.
• Strong operational understanding — VM, stock, store standards.
• Flexible, hands-on, and thrives in a fast-paced environment.
• High attention to detail and commitment to brand presentation.

Responsibilities

• Lead store operations and team performance.
• Deliver exceptional customer experiences every day.
• Support and coach team to achieve sales targets.
• Execute VM and promotional directives.
• Assist with inventory management and stock insights.
• Lead by example and uphold Universal Store culture.

Skills

Leadership

Sales focus

Communication

Visual Merchandising

Stock management

Customer service

Attention to detail

Brand presentation

Job description

Universal Store - Westfield North Lakes, Shop 1236 Westfield North Lakes, North Lakes, Queensland, Australia

Posted Monday 17 August 2026 at 2:00 pm

Universal Store is looking for a driven and inspiring retail leader to step into aFull-Time Second in Chargerole. This position works closely with the Store Manager and mirrors many Store Manager responsibilities, making it the perfect step ifyou’relooking to grow your retail leadership career.

The successful candidate will work a Sunday–Thursday roster.

Responsibilities

• Lead store operations and team performance.
• Deliver exceptional customer experiences every day.
• Support and coach team to achieve sales targets.
• Execute VM and promotional directives.
• Assistwith inventory management and stock insights.
• Lead by example and uphold Universal Store culture.

Skills and Experience

• Previousleadership experience in retail (Shift Supervisor / 2IC).
• Strong sales focus withabilityto motivate and lead a team.
• Warm, confident communicator with excellent customer service skills.
• Strong operational understanding — VM, stock, store standards.
• Flexible, hands‑on, and thrives in a fast‑paced environment.
• High attention to detail and commitment to brand presentation.

What We Offer

• Career development with clear paths to Store Manager.
• Technical and leadership training.
• Strong, supportive team culture.
• Generous staff discounts andfavourablerosters.
• A workplace where your ideas are valued.

Our Values

• Care for Everyone
• Here to Help
• Make it Work
• Better than Good
• Contribute

Universal Store - Westfield North Lakes, Shop 1236 Westfield North Lakes, North Lakes, Queensland, Australia