Retail Front Desk & Guest Experience Specialist

Quality Blinds; Sydney; On-site; AUD 48,000 - 60,000; Full time

Job summary

Quality Blinds Sydney is seeking a dedicated Receptionist to join our retail team on a full-time basis. You will greet customers, answer calls, manage the digital front desk, handle cash, and support scheduling and admin tasks to ensure a smooth store operation.

The ideal candidate has strong communication skills, high school diploma, and experience in customer service or retail. A welcoming, organized approach will help maintain an exceptional customer experience.

Qualifications

• High school diploma or equivalent; further education in business admin is a plus.
• Previous receptionist or customer service experience, ideally in retail.
• Strong verbal and written communication skills.

Responsibilities

• Greet and assist customers entering the store, creating a friendly, professional first impression.
• Manage incoming calls and direct to appropriate departments or personnel.
• Handle customer inquiries and resolve issues promptly.

Skills

Customer service

Communication

Cash handling

Multi-tasking

Retail

Education

High school diploma

Tools

Microsoft Office

Telephone systems

POS systems

Job description

Quality Blinds Sydney is seeking a dedicated Receptionist to join our retail team on a full-time basis. You will greet customers, answer calls, manage the digital front desk, handle cash, and support scheduling and admin tasks to ensure a smooth store operation.

The ideal candidate has strong communication skills, high school diploma, and experience in customer service or retail. A welcoming, organized approach will help maintain an exceptional customer experience.