Customer Care Front Desk Specialist

Doors Plus; Sydney; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Onsite parking

Onsite training

Growth potential

Job summary

Doors Plus in Sydney is seeking a warm, empathetic receptionist with excellent communication skills to warmly welcome customers and handle inquiries. The role requires professional written communication, strong phone system competence, and proficient Microsoft Office use, with the ability to multitask and manage time effectively.

You will work both independently and as part of a team, contributing to a calm and helpful customer experience in a busy store environment. Training is provided onsite.

Qualifications

• Excellent verbal communication and professional written correspondence.
• Confident with phone systems and call handling.
• Proficient in Word, Excel and Outlook.
• Excellent email communication while actively listening to customers.
• Strong time management and ability to prioritise tasks.

Skills

Verbal communication

Written communication

Phone system proficiency

Time management

Teamwork

Tools

Microsoft Office

Job description

Doors Plus in Sydney is seeking a warm, empathetic receptionist with excellent communication skills to warmly welcome customers and handle inquiries. The role requires professional written communication, strong phone system competence, and proficient Microsoft Office use, with the ability to multitask and manage time effectively.

You will work both independently and as part of a team, contributing to a calm and helpful customer experience in a busy store environment. Training is provided onsite.