Front Desk & Barista Guest Services Specialist

Sydney Student Living; Sydney; On-site; AUD 20,000 - 26,000; Part time

Job summary

Sydney Student Living in Sydney is seeking a Front Desk All Rounder on a part-time basis to welcome guests, manage check-ins/outs, and handle day-to-day administrative tasks. The role emphasizes guest communication by phone and email, and a friendly, professional front-of-house presence.

Responsibilities include reservations, guest requests, and cash handling, with barista duties and RMS Cloud experience considered advantageous. Join a close-knit team delivering exceptional service.

Qualifications

• Excellent customer service and a passion for hospitality.
• Fluent in English, written and spoken.
• Experience with front desk operations and reservations preferred.
• Barista skills and cash handling ability are advantageous.

Responsibilities

• Check-in/check-out guests and manage long-term residents.
• Answer phone calls and emails professionally and promptly.
• Build and maintain relationships with guests and loyal customers.
• Handle reservations and guest requests; maintain a welcoming front desk.
• Collaborate with the team to ensure smooth hotel operations.

Skills

Customer service

Communication

Fluent English

Barista skills

Cash handling

Team player

Attention to detail

Tools

RMS Cloud

Job description

Sydney Student Living in Sydney is seeking a Front Desk All Rounder on a part-time basis to welcome guests, manage check-ins/outs, and handle day-to-day administrative tasks. The role emphasizes guest communication by phone and email, and a friendly, professional front-of-house presence.

Responsibilities include reservations, guest requests, and cash handling, with barista duties and RMS Cloud experience considered advantageous. Join a close-knit team delivering exceptional service.