Tech-Savvy Retail Sales & Service Consultant — Flexible Hours

Telstra; Sydney; On-site; AUD 44,000 - 51,000; Full time

Benefits offered by this job

16 weeks parental leave

Telstra discounts

Learning programs

Flexible hours

Career growth opportunities

Job summary

Telstra is seeking a Retail Customer Service & Sales Consultant to help customers find tech solutions and deliver outstanding service in store. You’ll stay current on the latest gadgets and services, guiding choices and driving sales while keeping customers connected.

You’ll join a diverse team with flexible hours and a focus on growth, inclusivity, and achieving store goals. Prior retail experience is valuable but not mandatory.

Qualifications

• Strong communication and interpersonal skills to connect with customers.
• Ability to tailor solutions and upsell while delivering great service.
• Motivation to meet and exceed sales targets and KPIs.
• Willingness to learn and adapt in a dynamic retail environment.
• Positive, resilient attitude during busy periods.

Responsibilities

• Deliver exceptional customer experiences by helping customers select products and services.
• Be the go-to tech expert, staying up-to-date with Telstra offerings.
• Meet and exceed sales targets and KPIs while keeping customers connected.
• Collaborate with team to create a welcoming store environment.

Skills

Great communication

Solution oriented

Sales drive

Learning mindset

Resilience

Customer-facing experience

Job description

Telstra is seeking a Retail Customer Service & Sales Consultant to help customers find tech solutions and deliver outstanding service in store. You’ll stay current on the latest gadgets and services, guiding choices and driving sales while keeping customers connected.

You’ll join a diverse team with flexible hours and a focus on growth, inclusivity, and achieving store goals. Prior retail experience is valuable but not mandatory.